55 Reviews of Fountain Buick GMC - Service Center
Very nicely organized and very helpful with my truck I’m looking forward to get my oils change and service the truck and the team it’s amazing special Mathew and angle looking forward to get my oils change and service the truck and the team it’s amazing special Mathew and angle More
Nester was very helpful especially when we were from out of town (Houston, TX). Me and my family drove at ~60 miles for 650 odd miles and had an issue with new car with 7000 miles on it. Continuing our jour of town (Houston, TX). Me and my family drove at ~60 miles for 650 odd miles and had an issue with new car with 7000 miles on it. Continuing our journey from New Orleans, LA & since it was a Sunday no services was available. Once in Fountain Buick, next day they had the complete car checked and fix completed in around 1.5 hrs. Finally dealership wanted to clean n wash the car. This services was refused by us since we had already lost valuable time in our vacation. In comparison to Starling Chevy which didn't accommodate us. They told us to leave the car and go to our hotel in a rental car. If they happen to find a slot they will try to squeeze us in, with no guarantee when it will be fixed. Also as I was new to town I asked for other dealership close-by. They never gave me the address for Fountain dealer which was 6 miles away. Instead they gave me addresses to 2nd Starling location around 30 miles away. After an internet search is how I found out about Fountain dealership. I don't know how to coin such behavior. More
Service has been always, the best. I have my car been service at your place for the last 12 years, regarding the actual service, it was excellent. service at your place for the last 12 years, regarding the actual service, it was excellent. More
The staff on both services and sales are very professional and attentive. I arrived and was greeted quickly with a smile and the process was quick..i appreciate your dealership Thank you professional and attentive. I arrived and was greeted quickly with a smile and the process was quick..i appreciate your dealership Thank you More
I absolutely love this dealership! My only interaction has been with the service department-the service manager and the technicians that worked on my vehicle were outstanding. Only problem was the number has been with the service department-the service manager and the technicians that worked on my vehicle were outstanding. Only problem was the number of times I had to call to get through. Both of my visits involved having to order parts for my 2011 GMC Acadia which entailed waiting for parts to arrive, but I have been extremely satisfied with the end results. More
Very good service, cordial and proffesional staff. Very satisfied. I went without an schedule appointment and the wait time for service was relatively short. I most definitely recommend this service. satisfied. I went without an schedule appointment and the wait time for service was relatively short. I most definitely recommend this service. More
Great service, good price for the maintenance and Matt was very polite and straightforward. The did the service in a timely manner. They fixed the car well and offered transportation. was very polite and straightforward. The did the service in a timely manner. They fixed the car well and offered transportation. More
Always a great experience with the service department. Jose Ramos is one of the best advisor he always going above and beyond for his customers to keep them happy! He is extremely honest and helpful, and Jose Ramos is one of the best advisor he always going above and beyond for his customers to keep them happy! He is extremely honest and helpful, and always takes the time to explain everything in detail. Would definitely recommend the Fountain Acura service department. More
Great service, very professional. I really recommended. Since the first time when I visit the dealer I receive the attention with personal with professionalism and quality, I'm very satisfy and happy abou Since the first time when I visit the dealer I receive the attention with personal with professionalism and quality, I'm very satisfy and happy about it. More