Fountain Buick GMC

Do Humans Work at this Dealership? I have a brand new GMC vehicle and unfortunately this is the dealership closest to me. I have tried to call and schedule my first oil change but no on I have a brand new GMC vehicle and unfortunately this is the dealership closest to me. I have tried to call and schedule my first oil change but no one in the Service department answers the phone. Any time you are transferred to "Service" you get Kristi or Christian's voicemail, but neither of them ever call you back to schedule anything. They literally have the worst customer service ever. I'm not even sure Kristi or Christian know what the term "Customer Service" means. Someone should tell them. More

Awesome Car Buying Experience!!! My wife and I just purchased a 2015 GMC Terrain and the buying experience was nothing but AWESOME. Mike Williams was the sales person and if you are My wife and I just purchased a 2015 GMC Terrain and the buying experience was nothing but AWESOME. Mike Williams was the sales person and if you are thinking about purchasing a car,truck or suv then Mike Williams is the person you will want to deal with. The fact the Mike and the other professionals at Fountain Automall did not lower themselves to pressure us into buying closed the deal and it was a awesome car buying experience. Mike Williams is truly a professional that still has the honor and integrity that so many sales people lack these days. Mike takes pride in his profession and it shows in his wealth of the knowledge that so many sales people lack. The other individuals within Fountain that were involved with our purchase was Dave the desk manager and Mike McNamara in the finance department. Fountain Automall has my business now and in the future. More

car shopping at fountain GMC I'd say it was overall a very pleasant no stress experience excellent customer service friendly staff professional and curious salesman who will he I'd say it was overall a very pleasant no stress experience excellent customer service friendly staff professional and curious salesman who will help to the fullest extent no runaround, Just overall good service thanksthanks for such a pleasant buying experience! More

Really good Ammor Hamza is the best car dealer "seller of the year". His professionalism, attention to detail and work ethics are outstanding. This is my second c Ammor Hamza is the best car dealer "seller of the year". His professionalism, attention to detail and work ethics are outstanding. This is my second car within a month and I will always look for him. The remaining staff were excellent as well. Thanks for everything. More

Wow factor!! Very happy with my new purchase .. Initially , I had no intention of going to GMC nor American, currently had nothing but Japanese cars that serves re Very happy with my new purchase .. Initially , I had no intention of going to GMC nor American, currently had nothing but Japanese cars that serves reliable,. This experience was educating and gratifying.. Very happy. Thank you. More

False promises They promised to pay off my current lease, since I wanted to purchase a new lease. Once I picked up the new leased truck, I am getting billed 2 paymen They promised to pay off my current lease, since I wanted to purchase a new lease. Once I picked up the new leased truck, I am getting billed 2 payments for my previous lease and they refuse to pay. My credit will be damaged. They made a promise and refuse to honor it. More

A good experience in a bad situation. Thank you Kristy. I'm from out of town and had a mechanical failure on my GM Sierra 2500 HD. Pulling a RV made towing it very hazardous. I called early monday morning I'm from out of town and had a mechanical failure on my GM Sierra 2500 HD. Pulling a RV made towing it very hazardous. I called early monday morning and Kristy, assnt-manager to Service reassured me that they would take care of the problem. When I arrived at the dealer, I acknowleged that she was squeezing me in on a very tight schedule. She made arrangements for me to talk to the mechanic for diagnosis, made an estimate and provided me a courtesy car during the time to repair the problem (1 day delay to get the deffective part). And above my expectations, when I got my truck back, it had been cleaned all over. WOW! what a ROYAL treatment. Thanks Kristy. People like you make me proud of owning a GM car. GM has a pearl in its ranks. Yves J., Montréal, Canada More