Fountain Acura
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 378 reviews
In my first visit and last the parts dept have a dealers policy to don’t give any information or orientation about parts unless you buy it from them very disappointed policy and took me 5 minutes to somebod policy to don’t give any information or orientation about parts unless you buy it from them very disappointed policy and took me 5 minutes to somebody to show up just to tell me that sad sad sad! More
The sales reps as well as the service technicians could not have provided better customer service and courtesy... look forward to working with them in the future. not have provided better customer service and courtesy... look forward to working with them in the future. More
It was a very bad experience I went today to get a code for my 2008 Acura MDX for the navigation system after I waited 10 minutes in service line no body show up I went inside the building to look for some for my 2008 Acura MDX for the navigation system after I waited 10 minutes in service line no body show up I went inside the building to look for some one to help and I see a lady she at me wired look and tell me (yes) I ask I’m here because I need a code for my navigation system she told (we don’t have code here) look for it in your car I said if I know Wher is located in my car I don’t come here .i wonder when I go there I don’t see any customer earthier for sale or service because the bad customer service they have I should realize that any way I don’t recommend this dealer ship for any one very rooood people More
Cathy Douglas is amazing! She made our car shopping and trade experience smooth and enjoyable! I highly recommend Cathy Douglas, team and dealership! trade experience smooth and enjoyable! I highly recommend Cathy Douglas, team and dealership! More
Will Rivera provided excellent Customer service for my wifes Acura (Jan 12 & 13). He has great communication & his service repair timing knowledge with the entire Supply chain team (Including Mechanic, Te wifes Acura (Jan 12 & 13). He has great communication & his service repair timing knowledge with the entire Supply chain team (Including Mechanic, Tech, etc.) was outstanding (5 Star rating) Thanks Richard More