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Fountain Acura

Orlando, FL

4.6
378 Reviews

8785 S Orange Blossom Trl

Orlando, FL

32809

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Showing 378 reviews

March 30, 2022

In my first visit and last the parts dept have a dealers policy to don’t give any information or orientation about parts unless you buy it from them very disappointed policy and took me 5 minutes to somebod More

by Tainocaguax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts associate
Apr 08, 2022 -

Fountain Acura responded

Thank you for taking the time to let us know about your recent experience. It's upsetting to hear that you did not receive top-notch service we strive to provide. Please accept our sincerest apologies on behalf of everyone on the team. If you’d like to discuss this further, please contact our parts director William at William.Luna@kingmail.us.

March 25, 2022

The sales reps as well as the service technicians could not have provided better customer service and courtesy... look forward to working with them in the future. More

by jacksonrei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will... Frazika... Jeremy
Mar 31, 2022 -

Fountain Acura responded

Hello, thank you so much for the 5 star review and kind comments! Hope to see you soon.

March 06, 2022

The salesperson showed genuine interest in getting me a new car and more. Kudos to him and thanks. More

by tonyocasio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the nane
Mar 11, 2022 -

Fountain Acura responded

Hello! Thank you for the 5 star review and we are so glad our staff was able to assist your needs!

March 02, 2022

Vince was great. He is very knowledgeable and helpful. We were in and out in no time! More

by Keila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Regidor
Mar 03, 2022 -

Fountain Acura responded

Hi Keila, thank you for the 5 star review and we are so glad our staff was able to assist your needs!

February 13, 2022

It was a very bad experience I went today to get a code for my 2008 Acura MDX for the navigation system after I waited 10 minutes in service line no body show up I went inside the building to look for some More

by Idictionary187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fazika jabbar
Feb 18, 2022 -

Fountain Acura responded

Hello, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you’d like to discuss this further, please contact general manager Kyle Clements at Kyle.Clements@kingmail.us.

Feb 18, 2022 -

Idictionary187 responded

I explain what happened with me in my review I don’t have any think to discuss my massage to the gm to monitor his employees altitude

February 01, 2022

Cathy Douglas is amazing! She made our car shopping and trade experience smooth and enjoyable! I highly recommend Cathy Douglas, team and dealership! More

by Karen Chikodroff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Douglas
Feb 03, 2022 -

Fountain Acura responded

Hi Karen, we're happy you found our staff to be so supportive!

February 01, 2022

Jeremy at Fountain Acura was extremely helpful and made car buying fun. I highly recommend this dealer to everyone in the market for a car. More

by Jmjacoby95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lloyd
Feb 03, 2022 -

Fountain Acura responded

Hello, we are so glad Jeremy was able to assist your needs! Thank you for the 5 star review!

January 19, 2022

This is my third vehicle purchased with Fountain, always been great and simple process. Their service department is great as well! More

by regan.sampson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent is great!
Jan 21, 2022 -

Fountain Acura responded

Hi Regan, thank you so much for the 5 star review! We are so glad your experience with Fountain Acura was a positive one. Hope to see you again.

January 15, 2022

Will Rivera provided excellent Customer service for my wifes Acura (Jan 12 & 13). He has great communication & his service repair timing knowledge with the entire Supply chain team (Including Mechanic, Te More

by Rveit03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Rivera
Jan 21, 2022 -

Fountain Acura responded

Hi, thank you for the 5 star review! We are so glad our staff was supportive. Hope to see you again.

January 09, 2022

Professional,excellent customer service, very friendly very helpful ,experienced with every cars also suvs on the lot More

by juliet.lewis26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry G. Mejia
Jan 13, 2022 -

Fountain Acura responded

Hi Juliet, we're glad you had such a wonderful experience with us!

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