Fountain Acura
Orlando, FL
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I started calling during the week prior to the purchase to see what kind of deal we could get. Brian, is very helpful and clear on what he could help us with. We left the dealership with the monthly paymen to see what kind of deal we could get. Brian, is very helpful and clear on what he could help us with. We left the dealership with the monthly payment I needed and at the same time got great service from the staff from the Director of Finance all awya down to Brian. KUDOS for great team work and Thanks! More
Brian was very helpfull and made the enitre car buying experience easy and quick with none of the typical pressure or games that I have seen in other dealships. I started with a request for an online quo experience easy and quick with none of the typical pressure or games that I have seen in other dealships. I started with a request for an online quote that was replied within an hour both by email and by phone. We were not able to test drive on the orignal day we planned but Brian kept in contact but more in a friendly way than pushy as I had seen in other dealerships. The thing that made this dealership and Brian stand out was that he provided an excellent quote for a car by vin # from the car's on their site. This was extreamly helpfull and allowed us to find what we were looking for without having to worry about a switch when we arrived on-site. Brian has been also helpfull in working through the process and following up after the sale with other questions that have come up. Brian showed us that there are still sales people and dealerships that do still care about the customer and are looking for more than just making a quick sale by making relationships. More
I only walked in to get a price on a new small suv, I talk with brian, He is truely a very good sale's person. I drove home in a new 2011 Aacdia. I went to price a car not buy one. Brian is very good. talk with brian, He is truely a very good sale's person. I drove home in a new 2011 Aacdia. I went to price a car not buy one. Brian is very good. More
Andy was extremely helpful and wasn't pushy like the other dealers that I had dealt with. He knew what he was talking about and answered my questions completely. It was my first time at Fountain and I a other dealers that I had dealt with. He knew what he was talking about and answered my questions completely. It was my first time at Fountain and I am positive that I will be going back. Thank you to everyone at Fountain. More
I have known Brian for quite some time now; he sold me my first new vehicle, second, and now third. As if this was not enough, he has also sold my mom, stepdad, and aunt their vehicles as well. Needless to s first new vehicle, second, and now third. As if this was not enough, he has also sold my mom, stepdad, and aunt their vehicles as well. Needless to say, Brian has exemplified excellent customer service and will continue to be referred and sought out when it comes to purchasing our vehicles. On a more personal experience, Brian has been extremely helpful each time I have come to him when I am in great need of a vehicle. My credit is not the easiest number work with, but I manage to leave with a new car each time, thanks to a great team. More
I Purchased My Gmc Denali at this dealership and was able to do most of my transacation over the phone and they even had the vehicle delivered to my house in New Smyrna Beach! I Highly Recommend this dealers to do most of my transacation over the phone and they even had the vehicle delivered to my house in New Smyrna Beach! I Highly Recommend this dealership and they have very prompt, anc courteous service! A++ More
I bought my Mitsubishi Evolution MR from Fountain Auto I bought my Mitsubishi Evolution MR from Fountain Auto Mall three days ago (March 16). Brian Garrett was outstanding from day one when I started I bought my Mitsubishi Evolution MR from Fountain Auto Mall three days ago (March 16). Brian Garrett was outstanding from day one when I started shopping around for the best deal. I explained to him what I wanted over the phone and that was all. He checked his inventory and shipment coming in to see it there was one with the options I wanted. Unfortunately, there was none. Right away Brian assured me he could place an order out of Japan and have it here by March. I told Brian I would call and let him know what I decide. After hanging up from Brian, I told my wife I would be buying my car from Fountain Auto Mall out of all the other dealers I had contacted. The reason was the way Brian dealt with me over the phone, in a professional way, no pressure, knowledge of the vehicle and best of all the price he gave me. I contacted Brian the next day and had him place the order; throughout the time he would keep me up to date with the latest on the shipment. I even threw a curve ball in the equation by changing the color, but Brian did his magic and still was able to deliver my car with the change of color I wanted in March. I had asked Brian to contact me the minute the car arrived at the dealership. The salesperson Brian is, I receive that call and we made arrangements, as I was not from Orlando. Brian offered to come in on his day off to close the deal but I told him that was not necessary, as I am a firm believer of family time. On my arrival in Orlando, I contacted Brian (who was at one of the theme park with his family) letting him know I was in town, we decided to meet at the dealership between 0915 and 0930 the following day. However, a few hours later I received a call from Brian saying he was called in and if I wanted to come over and look at the car (such dedication). Unfortunately, I had made dinner arrangements with friends, so I had to restrain myself. Never the less the next day I drove into the dealership at 0925 and Brian was there to great my wife, my son and myself. That impressed me, as I am a person I do respect appointments. Right away we felt so comfortable, we went to his office and he had all the paper work all laid out ready for us, very organized and every thing went smoothly and professionally. We then had the tag transfer and other paper work done by Luis Davila, also a great person who made us quite comfortable. My experience with Fountain Auto Mall, I must admit was excellent and it was all because of the caliber of a salesperson Brian Garrett is. Would I recommend others to Fountain Auto Mall? Most definitely, and of course to speak with THE MAN Brian Garrett I think I made a huge mistake in letting my son drive half of the journey home, so Brian I might be seeing you or calling you soon. Love the car GREAT JOB Again thanks to both Brian Garrett and Luis Davila. More
My experience at Fountain Auto Mall was Excellent. They make me a good deal and I'm happy with the deal I made. In my case, I call Brian Garrett and he told me that he will be at the dealer in 1 hour. And make me a good deal and I'm happy with the deal I made. In my case, I call Brian Garrett and he told me that he will be at the dealer in 1 hour. And he was there in 1 hour, the thing really amaze me was he was at Disney World, it was his day off. Obviously he wants to make the deal.But how many Salesman you know that do that kind of sacrifice. Plus he explained me everything about the deal we made on detail, and give me ALL the discount he can get for me. What else you can expect for a salesman. A+ is my rating. And I will recomend this Dealer to everyone I know. Dennis Guzman. More
We travel from Volusia county to Orlando to have our vehicle serviced at Fountain GMC. We own a commerical pool construction company and our fleet GMC diesel trucks must be in prime operating order in o vehicle serviced at Fountain GMC. We own a commerical pool construction company and our fleet GMC diesel trucks must be in prime operating order in order for us to service our clients. Fountain GMC and Brian, the service manager, always make sure to take special care of us when we make the trip over to Orlando to service our vehicles. The staff is courteous, friendly, and professional. When another dealer suggested something was wrong with our Allison transmission and insisted on large repairs with high costs, we took our truck to Fountain for a second opinion. They told us we did not need those costly repairs and fixed the minor engine issue in less than 45 minutes. We appreciate the honesty and trust Fountain with all 8 of our diesel GMC trucks. More