Fountain Acura
Orlando, FL
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Degrading people, the agent was standing right there and talking about me to someone else saying “she’s not understanding what I’m telling her.” they try to scam you into thinking they have something you ne talking about me to someone else saying “she’s not understanding what I’m telling her.” they try to scam you into thinking they have something you need and they will just waste your time and give you nothing.. I waited there for 5 hours for a technician to come fix my window and then figured out they don’t even have the parts!!! More
Jeremy was extremely responsive throughout the entire process, from answering questions about the fleet purchase through test drive through picking up the vehicle. process, from answering questions about the fleet purchase through test drive through picking up the vehicle. More
Our salesman Jeremy was one of the best car salesman I have dealt with. Very informative and knowledgeable, and really knew what he was selling. Walked us through all features and helped us set up car have dealt with. Very informative and knowledgeable, and really knew what he was selling. Walked us through all features and helped us set up car once we purchased it. We will be back in the furniture. More
Service was amazing from start to finish with Cathy and our finance rep. We are grateful for the outstanding customer service and all details provided. Many thanks! our finance rep. We are grateful for the outstanding customer service and all details provided. Many thanks! More
On a recent trip to Orlando from out of town Thanksgiving week, I ended up a nail in my tire and needed a new tire for our trip back home to Savannah. Called the tow service and they didn't know where I coul week, I ended up a nail in my tire and needed a new tire for our trip back home to Savannah. Called the tow service and they didn't know where I could get it fixed and might not be able to get it done at all because of the holiday. I called Fountain Acura and spoke with Jocelyn and she was able to get us in and had the tire replaced very quickly and we were on the road in no time to make it home for Thanksgiving. Awesome service! More
I called the Acura dealership beginning of Nov on a Monday and spoke with Jeremy. Jeremy was very helpful, and we texted back and forth several times about what I was looking for. I did research before Monday and spoke with Jeremy. Jeremy was very helpful, and we texted back and forth several times about what I was looking for. I did research beforehand, so I knew what I wanted. At the end of the week, I told him I was coming in and he was ready with the car! I test drove another MDX just to make sure I liked the trim package I wanted. Sure enough I did! We are now Acura lovers and I absolutely love my MDX! I got a rare one and excited to drive it every time! Thanks again Jeremy and everyone at Fountain! More