Fountain Acura
Orlando, FL
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Andrew in particular, and Fountaint Auto Mall in general, treated me with great courtesy and met all my expectations. The price met my goal and the features matched my wishes. Andy went the extra mile to mak treated me with great courtesy and met all my expectations. The price met my goal and the features matched my wishes. Andy went the extra mile to make this sale a truly satisfying experience More
We have bought more than 8 cars from Brian within our family and every time we purchase a vehicle we have a great experience and could not ask for more. family and every time we purchase a vehicle we have a great experience and could not ask for more. More
The service department is top notch at Fountain Acura. My service advisor Justin Jones took excellent care of my 2004 Acura TL. Justin was also nice enough to work with me on the pricing so I knew I was get service advisor Justin Jones took excellent care of my 2004 Acura TL. Justin was also nice enough to work with me on the pricing so I knew I was getting the best deal possible. They do excellent work and really know how to take care of their customers. We were considering an MDX for purchase and they were nice enough to give us an MDX Loaner car so we could spend some time with the MDX before deciding to purchase. I have also had the opportunity to work with Debbie Jones the manager of the service department on the phone a few times prior to my visit. I had a check engine light on my 2004 Acura TL and she was nice enough to help me diagnose the problem over the phone. She even said I should have the car worked on locally since it probably wasn't safe to drive to Orlando. I don't know about you but I have never experienced this type of amazing service at a dealership before. We are now service customers for life. Thanks for the excellent service. The Jones More
The sales executive was very diligent and professional since the first visit to the dealership answering all of my questions and letting me test drive the vehicle which made me take a serious consideratio since the first visit to the dealership answering all of my questions and letting me test drive the vehicle which made me take a serious consideration and a few wks later I purchased it. The final sales process after the price and the monthly payment were agreed was very smooth and non stressfull. More
The sales people here are wonderful. They welcome you from the moment you walk in the door. I am so happy with my purchase. I will come here for my future car needs and I will highly recommend this deale from the moment you walk in the door. I am so happy with my purchase. I will come here for my future car needs and I will highly recommend this dealership to anyone that needs to buy a car, new or used. Mike went out of his way to help me to be able to make this purchase. Van helped me decide on the vehicle and let me test drive for as long as I needed to. It was a pleasure to work with them and a pleasure to buy from Fountain Auto Mall. More
My husband and I went in just to look around for a new car and we walked out with a brand new car! Brian was awesome. He answered all of our questions with enthusiasm no matter how small the question. He car and we walked out with a brand new car! Brian was awesome. He answered all of our questions with enthusiasm no matter how small the question. He was friendly without being overbearing and we felt he was there to assist us in any way possible. I will absolutely tell all of my friends and family to go back to Fountain Auto Mall and seek Brian out to help them. More
It was great working with Brian Garrett. It was a great experience. Brian showed us the dealership and introduced us to the service department. I love my new outlander. experience. Brian showed us the dealership and introduced us to the service department. I love my new outlander. More
This was a great buying experience, this was our first stop on a multi-stop car shopping trip, luckily it was our only stop, Brian was great and very knowledgable and the kids play area was great for keep stop on a multi-stop car shopping trip, luckily it was our only stop, Brian was great and very knowledgable and the kids play area was great for keeping the kids "occupied" and another sales woman even gave us some McDonalds coupons to get the kids some dinner with. All in all I will consider the 2-1/2 hour drive back there again when it's time to trade up. More
The only two people I have worked with were very professional and competent. It follows that they are well trained and well supervised. This says positive things overall about the deaalership. professional and competent. It follows that they are well trained and well supervised. This says positive things overall about the deaalership. I think it is a mistake to require a lot of information from me in order to submit my survey. I considered just blowing it away and forgetting about it. I hate anything that requires me to remember a password. Respectfully, DC More
They were very friendly and helpfull. The made my experience getting a new car very smooth and the one issue I had with my new purchase was corrected without any complications, very quickly. experience getting a new car very smooth and the one issue I had with my new purchase was corrected without any complications, very quickly. More