Fountain Acura
Orlando, FL
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Opened up early and placed the vehicle I was interested in the front row. Received very fair price on trade in and provided an extremely pleasant and relaxed environment. Offered a very attractive finance in the front row. Received very fair price on trade in and provided an extremely pleasant and relaxed environment. Offered a very attractive finance option and would highly recommend others to Fountain ! More
My salesperson, Hiram Carrillo, was very knowledgeable, professional and courteous. He knew the automobiles and finance options very well and was very efficient. Overall, my experience was excellent and I professional and courteous. He knew the automobiles and finance options very well and was very efficient. Overall, my experience was excellent and I would recommend Fountain Acura and Mr. Carillo to my friends, family, and colleagues. Tony in the financing department was also very professional, knowledgable and polite. More
I purchased a 2010 Acura TL and Josephine was great. This was one of the best sales experiences I have had. She was very honest, open, approachable and overall just a great person to interact with when makin was one of the best sales experiences I have had. She was very honest, open, approachable and overall just a great person to interact with when making a purchase of this level. I never felt pressured, manipulated or taken advantage of. It was definitely a great buying experience and I would recommend Josephine to anyone interested in purchasing a new or used vehicle without hesitation. More
This is my 5th car that I have purchased from this dealership. Carlos is a top notch sales person who knows his product and can answer any question. He is a true professional who doesn't use lame hi dealership. Carlos is a top notch sales person who knows his product and can answer any question. He is a true professional who doesn't use lame high pressure sales tactics. This make for a great car buying experience. Darren Droke is my service rep. who keeps all of my cars running in top form. I have never had to bring a car back for service twice. Can't ask for a better dealership. I will continue to buy my cars here More
Brian and Andrew really worked with me so that I felt I received a decent price for the 2 cars I bought and to give me a reasonable trade in price. When I bought my first car Brian had the good sense to a received a decent price for the 2 cars I bought and to give me a reasonable trade in price. When I bought my first car Brian had the good sense to ask me if I wanted to trade in my other car as well. He asked me what other car I was looking for. He ran a search and found me a second car that I ended up buying as well. Your dealership is fortunate to have 2 salesmen like Brian and Andrew. Mark Laurie More
Brian was very laid back and made this a stress free purchase. They were able to help purchase a new car with no money down and a very good interest rate. Their selection of vehicles was very good as purchase. They were able to help purchase a new car with no money down and a very good interest rate. Their selection of vehicles was very good as well. More
My experience at Fountain Auto Mall was very smooth and easy going. I first came there I was nervous and scared that I wouldn't get a car but Van made me feel relax and she went through the process with me easy going. I first came there I was nervous and scared that I wouldn't get a car but Van made me feel relax and she went through the process with me all the way and now I'm in my new truck. If your dealership had more people on your team with her drive the sky's the limit on how many will come. Also it was s learning experience as well with Van McCray and Mike McNamara a team like that you can't go wrong. I would highly recommend your dealership to everyone that's looking for A+ service,Quality,and Experience. Thank you do much, Latasha Sexton More
MJ was very helpful, showed us several vehicles and did a search for what we were looking for since they did not have it. He never pressured us in the least. An RDX that matched what we wanted was delivered search for what we were looking for since they did not have it. He never pressured us in the least. An RDX that matched what we wanted was delivered and he called to let us know. We were not able to make it in before it sold, but he continued to stay in touch and let us know when the next one came in. He took his time and made sure everything was correct and that we understood everything on the RDX before we drove away. This was a very pleasant buying experience and I really appreciate his professionalism. I also appreciate how friendly all the staff was even before we purchased we felt very welcomed by everyone. More
March Of 2012 A-Team Landscape & Lawn Care Purchase a White 2012 GMC Sierra Truck. I have purchase many new vehicles in my lifetime. Sales People are Sales People and Service People are Service People. T White 2012 GMC Sierra Truck. I have purchase many new vehicles in my lifetime. Sales People are Sales People and Service People are Service People. Today We required service and it was so rewarding that we purchase our company vehicle from Fountain Auto Mall 8701 South Orange Blossom Trail , Orlando Fl 32809. I am very old school and customer service means more to me than the price of an item. Again it is so rewarding to see an professional team environment people who care. We have purchase a vehicle at this location before & continue to see the loyalty of the employees. I witness a team effort today. Thank You Kristy Horton for your leadership, Thank You Mo Khan for your service and convincing us to purchase this vehicle from you. I can truly say Sales & Service are a team at this location A-Team Landscape & Lawn Care Family More
My experience with Fountain Auto Mall, especially Kristy Horton, was the epitome of excellence! My family and I were on a vacation when our vehicle broke down and required service. Kristy provided us with Horton, was the epitome of excellence! My family and I were on a vacation when our vehicle broke down and required service. Kristy provided us with some of the best customer service. She was beyond kind and helpful. Along with her warm personality, she gave us the feeling that we were her top priority. If I lived in the Orlando area I would definitely find my way back to this dealership for service! I can't express my appreciation enough! Thanks Kristy for everything you have done! You allowed my family and I to enjoy our vacation! That means a lot to us. Also, I have to mention how well the maintainers worked! I am very impressed in the time they diagnosed and fixed my transmission! This team deserves the recognition for what they are doing! WELL DONE AND THANKS!!!! More