Fountain Acura

Customer Service I worked with Harry At the Orange Blossom Trail Dealership. He was very professional and assisted us in purchasing a vehicle that we were looking for. I worked with Harry At the Orange Blossom Trail Dealership. He was very professional and assisted us in purchasing a vehicle that we were looking for. I would highly recommend this dealership. My experience was great and everyone was very friendly. Thank you Harry for all of your help You are greatly appreciated. More

Excellent Customer Service I stopped at the Acura dealer looking for a uaed car that fit my budget. We were greeted by Harry Mejia who was very professional and friendly. He w I stopped at the Acura dealer looking for a uaed car that fit my budget. We were greeted by Harry Mejia who was very professional and friendly. He was very helpful in finding me the perfect vehicle. Thank you Mr Mejia for all of your assistance. I am a happy customer! More

Fantastic experience Amazing experience and customer service! Josephine is friendly, extremely knowledgeable about Acura's and we are very excited to be a part of the Acur Amazing experience and customer service! Josephine is friendly, extremely knowledgeable about Acura's and we are very excited to be a part of the Acura family. We highly recommend Josephine and this dealership. More

Best Car Purchase Experience yet. I've had a few good car buying experiences in my life, but, none were as good as this one. I worked with Josephine. I highly recommend her. She was I've had a few good car buying experiences in my life, but, none were as good as this one. I worked with Josephine. I highly recommend her. She was professional, didn't play games. Told me exactly what she could and could not do. I was working with another Acura dealer in Ocala before I contacted Josephine. The Ocala dealer was the complete opposite. High ball everything on their end (including a $3900 dealer add on for floor mats, trunk tray, wheel locks, and paint sealant) and low ball everything on my end (like trade, etc..). Every time I hung up the phone with the Ocala Acura sales person, I felt like I had to wipe the muck off of me. It was that bad! Fountain was the complete opposite. No surprises when I got there regarding the price we discussed on the phone. No surprises in the F and I office. The only recommendation I have is I purchased on a Sunday. I usually like to meet the service mgr. however, that department was closed. Other than that, First Class Experience with Fountain and Josephine! I highly recommend purchasing from Fountain and running from the Acura dealer in Ocala. More

A great experience! My sales consultant was Mike Williams and I wanted to write a review to simply share with anyone looking to make a new or used car purchase, that ther My sales consultant was Mike Williams and I wanted to write a review to simply share with anyone looking to make a new or used car purchase, that there are still great people in the world of car sales. Mike answered some questions over the phone for me about a truck I saw on the Fountain Auto Mall website, since the Yukon I asked about had already been sold that morning, Mike took the time to text me pictures and information about a truck they had just received that hadn't been through the shop yet. It was obvious Mike had my best interest in mind and made me feel extremely comfortable with the entire car shopping situation. I will absolutely buy my next vehicle (my wife is looking) from Mike and encourage anyone looking for a knowledgeable and trustworthy person to guide the way for them do so as well. More

Attentive To My Needs. I went into Fountain Auto Mall very much like most; expecting the worse since car buying typically is nothing short from it. However, I must say it I went into Fountain Auto Mall very much like most; expecting the worse since car buying typically is nothing short from it. However, I must say it was far from it. I was greeted by Miguel. Whom was a friendly spirit. He made my car buying a breeze. Miguel is a great sales man that listened, and delivered. I walked out, or should I say drove out with a great vehicle that met my family needs. Above all, he made me a loyal customer that would recommend him and Fountain Auto Mall to others, as well as, myself when time comes to upgraded in the far future. More

Fantastic car purchasing experience! Miguel R. Fantastic car purchasing experience! Miguel R. Barrios was amazing when it came to handling all matters pertaining to my car buying experience wit Fantastic car purchasing experience! Miguel R. Barrios was amazing when it came to handling all matters pertaining to my car buying experience with Speed, Accuracy, Professionalism and helpful energy. Without a doubt, a must see guy when purchasing a vehicle at Fountain Automall. That smile of his and electric personality really made me feel welcomed as a new Buick Owner not just a customer. Mike McNamara was also very helpful. Quick, fast and professional and straight to the point. These two are a winning combination and it doesn't get any better. More

During vacation in Orlando my Acura MDX 10 autoelectronic system failed, tried manual start but alarm will go off. Called national custo service, reffered to Fountain Acura. Mr. Droke took per autoelectronic system failed, tried manual start but alarm will go off. Called national custo service, reffered to Fountain Acura. Mr. Droke took personal care to fix the problem and gave me loaner MDX while my car was repaired. Their support and understanding was fantastic. Im very grateful to Foutain Acura service. More

CJ was an incredible salesman. He was understanding, helping and went above and beyond to exceed our expectations with the car buying experience. Phenomenal experience! I have been to many dealers in th helping and went above and beyond to exceed our expectations with the car buying experience. Phenomenal experience! I have been to many dealers in the area: toyota, nissan, kia, ford, and have never met a salesman more compassionate and understanding. CJ should be commended on his customer services efforts and truly is an asset to the dealership. He possesses many of the ideal attributes that so many salesman lack: honesty, integrity, compassion, and truly goes the extra mile for his customers. We also worked with Kyle and he was equally as impressive. Both have truly exceeded our expectations not only with the dealer but also with the whole car buying process. Because of these two incredible employees we will definatly be customers for life and will share our experience with friends and family. More

My experience at Fountain Acura went pretty much smooth. Harry was my sells man and treated me with high professionalism & knowledge. Thanks to him & his team I drove out with my new 2014 Acura TL SH-AWD. I Harry was my sells man and treated me with high professionalism & knowledge. Thanks to him & his team I drove out with my new 2014 Acura TL SH-AWD. I'm very pleased & recommend this dealership. More