Fountain Acura

We were not satisfied with the dealership and their offers in Fort Myers , so we contacted our original salesman, Jesse Sellers, who had moved from Fort Myers to Orlando. He worked to get us a very goo offers in Fort Myers , so we contacted our original salesman, Jesse Sellers, who had moved from Fort Myers to Orlando. He worked to get us a very good deal on an Acura 2025 RDX. Jesse is always easy to work with, very courteous, and very personable. Always friendly and explains everything very well, plus always answers our phone calls as soon as possible. More

Vince was fantastic, very knowledgeable and friendly. I love my new RDX! Thank you for making the car buying experience smooth and quick. I love my new RDX! Thank you for making the car buying experience smooth and quick. More

Ashley was a pleasure to work with and made the whole buying process so quick and easy. I love my new MDX! buying process so quick and easy. I love my new MDX! More

I recently leased a new Acura MDX from Fountain Acura. Overall, the experience was very positive. Overall, the experience was very positive. More

Friendly and efficient staff. They went out of their way to answer my questions and process my purchase. They went out of their way to answer my questions and process my purchase. More

I’ve been with Jesse Rochkind since 2006, I would not go with any other. This is my 3rd MDX and second purchased through Jesse. Jose Ramos in service is also very good with any other. This is my 3rd MDX and second purchased through Jesse. Jose Ramos in service is also very good More

Knowledgeable, polite, thoughtful, professional, experienced, well maintained clean safe environment; efficiently handles clients requests and needs. Good waiting area with snacks and drinks and tv experienced, well maintained clean safe environment; efficiently handles clients requests and needs. Good waiting area with snacks and drinks and tv to make your waiting time comfortable. More

Great place to buy from and will be for years to come. Best experience of all purchase we have made Best experience of all purchase we have made More

Very professional people working in this dealership, nice showroom and waiting room. The building very clean showroom and waiting room. The building very clean More

I had an extremely disappointing experience with Fountain Acura. After purchasing a brand-new 2024 Acura MDX, I noticed an issue with the Low Tire Pressure indicator immediately after leaving the dealership. Acura. After purchasing a brand-new 2024 Acura MDX, I noticed an issue with the Low Tire Pressure indicator immediately after leaving the dealership. I returned to the dealership. I spoke to the Sale Manager (Jason Muss) about the issue and he instructed the sale person to bring it to the service department to have it addressed. The sales person returned within 5 minutes with the car and stated they found no issues. He stated it was just low air pressure. In my attempt to address this issue, I encountered unprofessional and hostile treatment from both the sales and service departments. The Service Manager, Nestor Diaz, displayed aggressive and condescending behavior, creating an intimidating and unpleasant environment. This behavior is unacceptable and reflects poorly on the dealership's customer service standards. As a loyal Acura customer for years, I expected better treatment and resolution of this issue. Unfortunately, my trust in Fountain Acura has been completely eroded. I hope the dealership takes immediate steps to improve its customer service and address these unacceptable practices. More