Foundation Kia - Service Center

Worst service department in the industry. They do not back their work and have zero integrity. If they break your car during the service, they take no responsibility and had the audacity to They do not back their work and have zero integrity. If they break your car during the service, they take no responsibility and had the audacity to say "The car has over 100K miles so you should expect the valve cover to break on its own..." Left me with a repair of >$1,700 which I will eventually do by myself or take it to a competent set of mechanics, as they don't reside at Foundation Kia WR. Never did I think they would pull this with a Stinger customer. Absolutely "scummy". Do not go there. The GM, Matt Tom, tried to get me help but in the end was ineffective and the Service Department appears to be allowed to screw over customers that have cars over 100K. Their work is shoddy at best. More

I scheduled an oil change and needed a diagnostic on my front axle. Kia couldn’t perform the diagnostic only the oil change so I made a second appointment for three weeks later. Kia still couldn’t perform front axle. Kia couldn’t perform the diagnostic only the oil change so I made a second appointment for three weeks later. Kia still couldn’t perform a diagnostic on my second appointment because the time of the appointment got here at 3 o’clock they said they couldn’t do it because it was too late in the day schedule a third appointment … Now Josh said the parts that they installed were not warranty and they had to charge me all over again. Would know that they don’t warranty their work. very disappointed More

My latest appointment was the worst! WHERE IS JOSHUA?! new ppl didn’t explain anything to me after oil change was completed like the over view of my car NOTHING! That page says green - r WHERE IS JOSHUA?! new ppl didn’t explain anything to me after oil change was completed like the over view of my car NOTHING! That page says green - red on where my car stands & it was black & white! I saw my car pull up to finish area & I waited a solid 10min, finally I went up & the guy had no answer why he didn’t call me up. My breaks had no squeaking before I went in but drove home & next day they are squeaking. It’s A 2024 I got it in October. WHERE IS JOSHUA! Whoever let him go should be fired! He & his team were awesome! Now for the price I pay for an oil change + tire rotation is a rip off! I’m a disabled veteran & I wasn’t even given an offer for discount. I read my over view page & it said change cabin filter $75. I went to advance auto & bought a nice cabin filter $6. & foundation want over $40 for part & I YouTube & installed it MYSELF for free & foundation wanted $35.! It’s 99% lean I will not be going back for ANY services! & I most definitely will tell others who ask me about my review of foundation KIA & will give them MY best opinion. More

Nice facilities, nice people, offered ride home although I waited. Coffee good. Thorough checkup of car. I waited. Coffee good. Thorough checkup of car. More

Wonderful star, clean waiting area. Very knowledgeable, and helpful. Brittany always knows me by name and is always happy to see me. Very knowledgeable, and helpful. Brittany always knows me by name and is always happy to see me. More

Timely and very polite service, I really enjoy working with Josh and Daniel, thanks again! with Josh and Daniel, thanks again! More

Very efficient, pleasant and professional - the team at KIA Foundation make buying and owning a vehicle as painless as it should be. KIA Foundation make buying and owning a vehicle as painless as it should be. More

Daniel & Josh, Treat you like family. Telling what needs to be performed on your vehicle. Positive and full of solution's.. Vickie Telling what needs to be performed on your vehicle. Positive and full of solution's.. Vickie More