Foundation Kia - Service Center

The service department at this dealership is so shady! I took the car in for rattling noises coming from the tailgate. They charged me for parts and labor, but the noise continued. The service advisor sai I took the car in for rattling noises coming from the tailgate. They charged me for parts and labor, but the noise continued. The service advisor said the new part just needed to "settle in," and the noise would go away in a few days. It never did and only got worse. I'm not sure what I paid for, but whatever it was, it didn't fix the problem, and they are taking no responsibility. What a bunch of scammers! More

I had an absolutely amazing experience at Foundation Kia in Wheat Ridge today thanks to John Taylor. The service I received was far beyond anything I’ve ever expected from even the best service providers. J in Wheat Ridge today thanks to John Taylor. The service I received was far beyond anything I’ve ever expected from even the best service providers. John treated me with genuine care and warmth—as if I were a longtime friend. He was professional, kind, and truly lived out the company’s commitment to customer satisfaction. I never thought that kind of promise was taken seriously, but at this location, it absolutely is. They even washed my car without me asking! I’ve never experienced better treatment at any dealership. Thank you, John—you turned a routine visit into something exceptional. More

Worst service department in the industry. They do not back their work and have zero integrity. If they break your car during the service, they take no responsibility and had the audacity to They do not back their work and have zero integrity. If they break your car during the service, they take no responsibility and had the audacity to say "The car has over 100K miles so you should expect the valve cover to break on its own..." Left me with a repair of >$1,700 which I will eventually do by myself or take it to a competent set of mechanics, as they don't reside at Foundation Kia WR. Never did I think they would pull this with a Stinger customer. Absolutely "scummy". Do not go there. The GM, Matt Tom, tried to get me help but in the end was ineffective and the Service Department appears to be allowed to screw over customers that have cars over 100K. Their work is shoddy at best. More

I scheduled an oil change and needed a diagnostic on my front axle. Kia couldn’t perform the diagnostic only the oil change so I made a second appointment for three weeks later. Kia still couldn’t perform front axle. Kia couldn’t perform the diagnostic only the oil change so I made a second appointment for three weeks later. Kia still couldn’t perform a diagnostic on my second appointment because the time of the appointment got here at 3 o’clock they said they couldn’t do it because it was too late in the day schedule a third appointment … Now Josh said the parts that they installed were not warranty and they had to charge me all over again. Would know that they don’t warranty their work. very disappointed More

My latest appointment was the worst! WHERE IS JOSHUA?! new ppl didn’t explain anything to me after oil change was completed like the over view of my car NOTHING! That page says green - r WHERE IS JOSHUA?! new ppl didn’t explain anything to me after oil change was completed like the over view of my car NOTHING! That page says green - red on where my car stands & it was black & white! I saw my car pull up to finish area & I waited a solid 10min, finally I went up & the guy had no answer why he didn’t call me up. My breaks had no squeaking before I went in but drove home & next day they are squeaking. It’s A 2024 I got it in October. WHERE IS JOSHUA! Whoever let him go should be fired! He & his team were awesome! Now for the price I pay for an oil change + tire rotation is a rip off! I’m a disabled veteran & I wasn’t even given an offer for discount. I read my over view page & it said change cabin filter $75. I went to advance auto & bought a nice cabin filter $6. & foundation want over $40 for part & I YouTube & installed it MYSELF for free & foundation wanted $35.! It’s 99% lean I will not be going back for ANY services! & I most definitely will tell others who ask me about my review of foundation KIA & will give them MY best opinion. More

Nice facilities, nice people, offered ride home although I waited. Coffee good. Thorough checkup of car. I waited. Coffee good. Thorough checkup of car. More

Wonderful star, clean waiting area. Very knowledgeable, and helpful. Brittany always knows me by name and is always happy to see me. Very knowledgeable, and helpful. Brittany always knows me by name and is always happy to see me. More

Timely and very polite service, I really enjoy working with Josh and Daniel, thanks again! with Josh and Daniel, thanks again! More