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Foundation Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
162 Reviews

162 Reviews of Foundation Kia of Wichita Falls - Service Center

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April 19, 2024

Service was quick and the waiting area was very clean. Brandi was very polite and helpful. More

by OederonWard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2024

Johnny was great to work with and very courteous. A+ I will ask for him next time. More

by stella6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for the positive feedback! We look forward to assisting you again next time at Foundation Kia!

April 11, 2024

Good service and Honesty from my salesman and I good job of the finance department. I would not hesitate to buy from them again. More

by jasonpapaelias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
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Apr 15, 2024 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear about your positive experience with us! Thank you for your kind words and recommendation. We look forward to serving you again in the future!

April 11, 2024

Overall I was pleased with my visit. I liked that they would text me updates on the status of my vehicle. The mechanic was extremely helpful, and everyone seemed to do their best to make More

by miki1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Foundation Kia of Wichita Falls responded

We're delighted to hear that you had a positive experience during your visit! Thank you for choosing us, and we look forward to assisting you again in the future!

April 10, 2024

Awesome customer service team. They took care of me immediately as I got out of the car. Showed me the waiting room and were the restrooms were located and beverage bar. More

by Bryan R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Foundation Kia of Wichita Falls responded

That's great to hear! We appreciate your positive feedback and look forward to welcoming you back for any future needs.

April 08, 2024

Fast and easy service very convenient all of the staff was helpful and nice. Thank you. More

by taylor.waynelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear about your positive experience! Thank you for choosing us for your service needs. We look forward to assisting you again in the future!

April 06, 2024

Great service every time. Brandi always takes good care of me when I come in. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Foundation Kia of Wichita Falls responded

We're delighted to hear that you always receive great service with Brandi! Thank you for being a valued customer and for sharing your experience. We look forward to seeing you again!

April 03, 2024

We went in for an oil change they left oily black hand prints on hood. Left car dirtier than it was to begin with. Also prices were very high. This is our second oil change at this place. The first time t More

by reynachris61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
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Apr 09, 2024 -

Foundation Kia of Wichita Falls responded

We apologize for the inconvenience and the experience you had with us. We strive to provide excellent service and cleanliness. Please reach out to us so we can make it right and offer you a complimentary vehicle detailing. We value your feedback and hope to improve your next visit with us. Thank you for bringing this to our attention.

April 01, 2024

They did a great job and helped to make my trade in a smooth one More

by lorena3
Recommend Dealer
Yes
Employees Worked With
Tucker Jones , Alexus Quillin
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Apr 09, 2024 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear about your positive experience and that we could make your trade-in process smooth! Thank you for choosing us. We look forward to assisting you again in the future!

April 01, 2024

I had a problem with my liftgate. They got me in quick and got parts ordered. The parts came in fairly quickly and they got me back in to fix the problem within days. Would recommend More

by Mattie468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Foundation Kia of Wichita Falls responded

We're glad we could quickly address the issue with your liftgate and get it resolved efficiently. Thank you for recommending us for warranty work! We appreciate your business and look forward to assisting you again in the future.

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