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Foundation Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
162 Reviews

162 Reviews of Foundation Kia of Wichita Falls - Service Center

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June 12, 2024

Kia has improved a lot in the last eight months or so. With great staff and excellent customer relations, the Kia team is the best in town so far. Please keep up the good work and never drop the ball like More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Customer service started out a little rough but my service advisor was great and made up for the rough start. More

by meganleahgulley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupiano
June 08, 2024

Quick, efficient, competent, and trustworthy. Appreciated the feedback and phone calls. Clean and attractive dealership & service center. More

by takinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Attentive and efficient employees. Really good service experience. Yes, I will continue to go back to Foundation Kia for my service. More

by mamahoagie30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Nice clean waiting area. Fast efficient service. Mechanic explained that needed to be done and was a great experience More

by Linda thorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Very helpful and super quick! Brandi and Tommy were very professional and attentive. 10/10! More

by jacksmom0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Poor customer service, lack of communications and knowledge of how to navigate customer to the right place More

by big6owe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi Lucero
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

The staff was very helpful. Especially Tommy, he saw my repairs thru, and was very helpful! I had recalls done on my Kia Sedona. Thank you. More

by NANCY SPAINHOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

NANCY SPAINHOUR responded

Thank you for your service!

April 25, 2024

The oils change experience was streamlined. I love that a free car wash was included and the waiting room was very nice. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Brandi always provides me with great service and keeps me updated on my progress. Glad to be a customer More

by SHAFFER351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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