Foundation Kia of Wichita Falls - Service Center

Told me my wipers where good and they where not! !!!! Had to get wipers at autozone!!! They lost money and put us at risk on our vacation. !!!! Had to get wipers at autozone!!! They lost money and put us at risk on our vacation. More

Tommy Gonzalez was very helpful in getting us a rental car to use until our car was repaired, which by the way was very quickly! We got our car back the next day. He was courteous and very professional an car to use until our car was repaired, which by the way was very quickly! We got our car back the next day. He was courteous and very professional and I felt like my car was in good hands. Thank you for your quick and courteous service! Gilbert and Irene Leija More

Brandi my service rep was great and kept me informed during the Service. Garret the Tech who worked on my car, let me know which other services were due, his recommendations, and pricing. His explanat during the Service. Garret the Tech who worked on my car, let me know which other services were due, his recommendations, and pricing. His explanation was easily understandable and it is obvious he cared about the vehicle and the customer. All of his recommendations were made to keep me safe on the road. The Customer Service at this dealership has definitely improved as far as knowledge about my vehicle and working with customers. More

I really appreciate the time and care Kristi took through my appt. She made sure all of my needs were met and I wasn't confused about any part of my appt. I will ensure my future appointments are made with h my appt. She made sure all of my needs were met and I wasn't confused about any part of my appt. I will ensure my future appointments are made with her! Thank you again! More

I’m still having issues with the speed sensors on my vehicle because it still will not hold speed on cruise control. Service department advised me it wasn’t doing it but they lied to me because it did i vehicle because it still will not hold speed on cruise control. Service department advised me it wasn’t doing it but they lied to me because it did it to me as soon as I got on the highway. I believe the guys didn’t want to mess with it when they knew it was gonna be warranty work and not paid work. I can always have it fixed with my mechanic and send you guys the bill if y’all don’t want to fix my vehicle properly More

Very helpful service department everyone was so friendly and sweet. They answered all my questions with no issue everything went smoothly I had timely updates. Everyone was so knowledgeable It was an overal and sweet. They answered all my questions with no issue everything went smoothly I had timely updates. Everyone was so knowledgeable It was an overall bet pleasant experience! I would highly recommend this service department! More

Tommy was great. Got me in and out quick for my recalls and even had my car washed for me! will definitely return for all my service needs. Got me in and out quick for my recalls and even had my car washed for me! will definitely return for all my service needs. More

Great service great people will be coming back an thank you Tommy..was told when the part was coming in an they got on it. you Tommy..was told when the part was coming in an they got on it. More

Kia has improved a lot in the last eight months or so. With great staff and excellent customer relations, the Kia team is the best in town so far. Please keep up the good work and never drop the ball like With great staff and excellent customer relations, the Kia team is the best in town so far. Please keep up the good work and never drop the ball like your Hyundai colleagues. More

Customer service started out a little rough but my service advisor was great and made up for the rough start. service advisor was great and made up for the rough start. More