Foundation Kia of Wichita Falls - Service Center

Terrible. Was told I needed tires aligned with brand new tires. Took forever. No communication Was told I needed tires aligned with brand new tires. Took forever. No communication More

Quick and great service! Very helpful and will definitely be back again! Thank you so much! Very helpful and will definitely be back again! Thank you so much! More

Jumped right on the car and fixed it. They understood it was my only means of transportation and took care of everything. Very friendly folks. They understood it was my only means of transportation and took care of everything. Very friendly folks. More

We were waited on upon arrival, which was great! Then we had a nice waiting experience - nice room to wait in, and a nice shuttle car & driver that dropped us off at a cafe and picked us up. Then we had a nice waiting experience - nice room to wait in, and a nice shuttle car & driver that dropped us off at a cafe and picked us up. The work was done in a timely manner, and all the personnel were very cordial. Thank you. Glad we bought our Kia Telluride in Wichita Falls. More

Prompt service, very courteous and knowledgeable employees. The service I was needing was because of a recall and they fixed more than what I even realized. Since I traveled from out of town I staye employees. The service I was needing was because of a recall and they fixed more than what I even realized. Since I traveled from out of town I stayed in the waiting room which was supplied with various drinks. BTW, they were able to finish 45 minutes before expected. I highly recommend them! More

They schedule my recall service very quickly and had me in and out in the same day. Everyone was super nice and efficient. in and out in the same day. Everyone was super nice and efficient. More

Foundation has been great to work with from the buying process to the service department. Everyone has been friendly and very helpful. Brandi in service was helpful and very welcoming! process to the service department. Everyone has been friendly and very helpful. Brandi in service was helpful and very welcoming! More

Exceptional service. Clean facilities. Everyone was very helpful and kept me informed during my visit. Very good experience! Clean facilities. Everyone was very helpful and kept me informed during my visit. Very good experience! More

Brandi was very helpful. Made suggestions on how to save money on services performed. Vehicle ready in a timely manner. Made suggestions on how to save money on services performed. Vehicle ready in a timely manner. More

From the day I bought my new car 7 months ago I’ve had reason to visit Foundation for various issues; flat tire, low air pressure, side view mirror issue that was quickly resolved, to my recent service ap reason to visit Foundation for various issues; flat tire, low air pressure, side view mirror issue that was quickly resolved, to my recent service appointment I have been extremely satisfied with every encounter I’ve had with service personnel. I must sing the praises for Kristi and Tommy! Truly the best at customer care. I might add that the facilities are top notch! The restrooms are always immaculate and free cold water is absolutely much appreciated in these hot temperatures. For sure I am a fan of this dealership. And I am absolutely loving my new car! More