Foundation Kia of Wichita Falls - Service Center

I made an appointment the day before and there was an opening (thank God!) The staff was very kind and helpful throughout the appointment. My only issue was that I received an estimate through a link via opening (thank God!) The staff was very kind and helpful throughout the appointment. My only issue was that I received an estimate through a link via text message and this estimate did not include labor because my actual payment was much higher than the original estimate. More

Always wonderful service and comfortable waiting area. Kristi Trupiano has always been super helpful and friendly anytime I have to come in. Thank you ! Kristi Trupiano has always been super helpful and friendly anytime I have to come in. Thank you ! More

A very friendly and hardworking service department anwsers my questions easily in a way for me to understand anwsers my questions easily in a way for me to understand More

Professional, respectful, courteous, caring service. Foundation Kia always ensures you are taken care of and comfortable while waiting. Foundation Kia always ensures you are taken care of and comfortable while waiting. More

Brandi was very helpful and understand the need of her customers. I am not full satisfied with the troubleshooting done by the technician. customers. I am not full satisfied with the troubleshooting done by the technician. More

Had to wait for spare parts a long time. Had to ask couple times. Once they arrived had to wait over a week again for an appointment. After service, just picking up the car took way too lo Had to ask couple times. Once they arrived had to wait over a week again for an appointment. After service, just picking up the car took way too long since everyone was on lunch break More

Foundation KIA stole my back floor mat and I thought fuse cover. Found fuse cover in arm rest. No floor mat any where! They will not return my calls nor answer all my messages. cover. Found fuse cover in arm rest. No floor mat any where! They will not return my calls nor answer all my messages. More

I had to wait 15 minutes past my appt time before any one helped me. I was at the dealership for 2 hours for a tire rotation and oil change. After I paid I was told about a deal they could have saved me a a helped me. I was at the dealership for 2 hours for a tire rotation and oil change. After I paid I was told about a deal they could have saved me a a lot of money in the future and I was very frustrated! More

They were fast and efficient and kept me updated on everything. For free!!! I will be back! everything. For free!!! I will be back! More

Tommy in Service was great and friendly. Got my Soul in/out which was nice cause I 12 hrs on overnights. Even did a follow-up with me after my appt. Thank you Got my Soul in/out which was nice cause I 12 hrs on overnights. Even did a follow-up with me after my appt. Thank you More