Foundation Kia of Wichita Falls - Service Center

Appointment was on time…Estimated time for accomplishing Re-calls was in a timely manner… Re-calls was in a timely manner… More

I was told I would be contacted when the parts came in for my Sorento, a week later I called for an updated and I was transferred to my service rep, I left a message and waited for a call back. I called a for my Sorento, a week later I called for an updated and I was transferred to my service rep, I left a message and waited for a call back. I called again a few days later and the same thing. I left another message and no call back. Now we are another week and I called again. This time I asked if the parts to my vehicle had come in. The lady that answered the phone informed me that the last part had come in on Friday. I asked if I could speak to someone else to schedule a time to come in since I can't get ahold of my rep. I was transferred and got another voicemail. I left a message and nothing. It is now going to be Friday again and nothing! No returned phone call and all the parts have been in for a week now. More

We received great service and everyone was very friendly. The lady checking us in was ver nice and explained everything about the service to us. The lady checking us in was ver nice and explained everything about the service to us. More

We received great service and everyone was very helpful. Service was completed quickly like they told us it would be. Service was completed quickly like they told us it would be. More

Tom was great and thorough. He made the experience seamless . Great customer service shown here He made the experience seamless . Great customer service shown here More

I was told my issue was covered by warranty. A few weeks later I was sent a text that it was not covered and would I please come in and pay. I did because that’s the Golden Rule and I’m a Christ A few weeks later I was sent a text that it was not covered and would I please come in and pay. I did because that’s the Golden Rule and I’m a Christian. #notprofessional More

Thank you, Foundation, for the oil change and getting my recalls taken care of!! Job Well Done!!! recalls taken care of!! Job Well Done!!! More

Went in for oil change, tire rotation, and four-point inspection. Waited at the dealership and the service was great. inspection. Waited at the dealership and the service was great. More

Brandi was so helpful in helping me select my vehicle. She explained all the items that my car could do. First oil check and tire rotation was done quickly and am very impressed with all the people workin She explained all the items that my car could do. First oil check and tire rotation was done quickly and am very impressed with all the people working there! More

Good job. Did just what they said they’d do. Communicated when the job was finished. I used the free shuttle. Did just what they said they’d do. Communicated when the job was finished. I used the free shuttle. More