Foundation Kia of Wichita Falls - Service Center

Took my car in for warranty work for a minor oil leak. The tech didn't install the new pcv valve correctly and it fell out of the engine block a leaked oil all over the engine compartment and under the v The tech didn't install the new pcv valve correctly and it fell out of the engine block a leaked oil all over the engine compartment and under the vehicle on my drive back home. I live 75 miles from the dealership and I didn't notice it until the next morning. I contacted the dealer and got the run around a no help to correct their mistake. I ended up renting a trailer and towing it myself to a different dealer who corrected their mistake. More

You need to check fluids and refill when needed. My pink radiator fluid is almost empty because the two times I have taken it to y’all to have an oil change down you haven’t added fluids. My windsh My pink radiator fluid is almost empty because the two times I have taken it to y’all to have an oil change down you haven’t added fluids. My windshield fully mild was empty and I had to refill that as well. Overall do better on that. More

The best service department ever. The staff is phenomenal, friendly and will go out of their way for you The staff is phenomenal, friendly and will go out of their way for you More

Everyone was friendly and super helpful. Had my oil changed, tires rotated, car vacuumed and washed, all done in under an hour. Had my oil changed, tires rotated, car vacuumed and washed, all done in under an hour. More

Great Job. Friendly, attentive, & oil change/carwash completed in a timely manner. I’d rate it 10 out of 10. Friendly, attentive, & oil change/carwash completed in a timely manner. I’d rate it 10 out of 10. More

It was great. they did the work fast ,couldn't ask for anything more. Great job! they did the work fast ,couldn't ask for anything more. Great job! More

Kristi was very courteous and helpful. She went above and beyond to provide the best service. You can tell she truly cares about her customers. She went above and beyond to provide the best service. You can tell she truly cares about her customers. More

They got me the key quickly, but a spare shouldn't cost $250 plus, so I went on without it. I am sure the guy on e-bay appreciated the vicarious business he got from us. As for whether the codes were che $250 plus, so I went on without it. I am sure the guy on e-bay appreciated the vicarious business he got from us. As for whether the codes were checked for our check engine light, well you didn't mention it and we didn't remember to ask. More

Foundation Auto in Wichita Falls is absolutely the best dealer I have ever been to. I have had nothing but the best experience with the sales staff when buying a car and the service staff when taking my ca dealer I have ever been to. I have had nothing but the best experience with the sales staff when buying a car and the service staff when taking my car in for scheduled maintenance. They have the best people and they are honest! When it comes to customer service, no matter what, they set the bar and can’t be beat. More