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Foundation Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
161 Reviews

161 Reviews of Foundation Kia of Wichita Falls - Service Center

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October 29, 2024

Experience was exceptional! I received great service, and everyone was very thorough friendly. Absolutely wonderful! More

by kdeville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Hungerford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Flores
October 26, 2024

Appointment was on time…Estimated time for accomplishing Re-calls was in a timely manner… More

by patbyler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I was told I would be contacted when the parts came in for my Sorento, a week later I called for an updated and I was transferred to my service rep, I left a message and waited for a call back. I called a More

by loriz1970
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

We received great service and everyone was very friendly. The lady checking us in was ver nice and explained everything about the service to us. More

by trishanana_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Hungerford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

We received great service and everyone was very helpful. Service was completed quickly like they told us it would be. More

by trishanana_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Hungerford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Tom was great and thorough. He made the experience seamless . Great customer service shown here More

by benncraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Migot
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I was told my issue was covered by warranty. A few weeks later I was sent a text that it was not covered and would I please come in and pay. I did because that’s the Golden Rule and I’m a Christ More

by batgann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy
October 21, 2024

Thank you, Foundation, for the oil change and getting my recalls taken care of!! Job Well Done!!! More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Went in for oil change, tire rotation, and four-point inspection. Waited at the dealership and the service was great. More

by Alex
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Brandi was so helpful in helping me select my vehicle. She explained all the items that my car could do. First oil check and tire rotation was done quickly and am very impressed with all the people workin More

by catrinabeb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Hungerford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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