Foundation Kia of Wichita Falls - Service Center

Outstanding dealership! The facility is nicely remodeled and has a very comfortable waiting area. The service staff are very professional, they provide consistent updates wi The facility is nicely remodeled and has a very comfortable waiting area. The service staff are very professional, they provide consistent updates with vehicle status and work hard to meet or exceed expectations. More

Service was fast and friendly! ! I would recommend to my family and friends. I always enjoy my time at Foundation. ! I would recommend to my family and friends. I always enjoy my time at Foundation. More

Cory was very professional and they took care of my car in a very reasonable amount of time. 😁 in a very reasonable amount of time. 😁 More

Badly needs more technicians. Takes a week to get in for an oil change, 3 weeks for an appointment for an issue with brakes, Technicians that don’t know to watch for staggered whe Takes a week to get in for an oil change, 3 weeks for an appointment for an issue with brakes, Technicians that don’t know to watch for staggered wheels when doing a simple tire rotation. On the most recent visit, I’m told that rotors are not covered under warranty when the same issue was covered under warranty prior to this visit. A manager fixed the issue with the warranty and the service advisor Cory said the rotors will be overnighted. The car was dropped off on Wednesday 7/19 and it wasn’t ready until Wednesday 7/26. If not for the manager fixing the issue with the warranty and issuing a loaner car, this would be a 1 star review. The only reason I bring it to the dealership is so they have proof that I keep the car well maintained but the wait times and quality are getting to the point where it’s not worth it. As much as we pay the dealership service centers they should have plenty of well trained technicians. More

Prompt and friendly service. Heath was friendly as well as the rest of the staff. Heath was friendly as well as the rest of the staff. More

Heath explained everything and was very courteous and got me an appointment to work on the brakes for next Friday. me an appointment to work on the brakes for next Friday. More

New place is nice. Clean and looks great. Friendly service staff. Great experience. Just moved here and 1st time at this dealership. Definitely recommend. Clean and looks great. Friendly service staff. Great experience. Just moved here and 1st time at this dealership. Definitely recommend. More

Waited two weeks to have my KIA serviced. I'd prefer a shorter wait. Maybe next time. I'd prefer a shorter wait. Maybe next time. More

It was a very pleasing visit. Cory was extremely helpful. I will definitely be taking my car to the dealership for future service needs. Cory was extremely helpful. I will definitely be taking my car to the dealership for future service needs. More