Foundation Kia of Wichita Falls - Service Center
Wichita Falls, TX
178 Reviews of Foundation Kia of Wichita Falls - Service Center
They got me right in, offered a nice lobby to wait in, and were quick to service. and were quick to service. More
Brandi is very nice and helpful to me. . she has always notified me and the wait time has been minimal.. thank you . she has always notified me and the wait time has been minimal.. thank you More
Foundation was excellent in all services they provided and I especially enjoyed working with Tim and Brandi and I especially enjoyed working with Tim and Brandi More
Tim is very knowledgeable and friendly. Service department is always helpful and quick to respond. Service department is always helpful and quick to respond. More
Very professional clean and nice workers all employees listen to your concerns . Clean office and goon rental cars listen to your concerns . Clean office and goon rental cars More
Quick service and easy to work with. My service representative was courtesy and kind as well. My service representative was courtesy and kind as well. More
The only good review is that there is a new service advisor and he promises he will take care of our ongoing problems. His name is Tommy Gonzalez. He is very polite and we believe he will keep his word advisor and he promises he will take care of our ongoing problems. His name is Tommy Gonzalez. He is very polite and we believe he will keep his word. Jessica is the rudest person we have ever met. She does not care about after sale service. Definitely needs training in personal relations. Will not look you in the eye as she is lying to your face. We are working with Brad Rogers, Tommy Gonzalez, and Tony White. We never want to have any dealings with Jessica again! She needs to work from home. Henry Broadus was the person who is the deciding factor in trading with Foundation when the time comes. We were left in the waiting room 4 hours with no way to get anything to eat He was responsible for getting us a loaner. It was Jessicas place and she informed us we could not have one. She was sending us back to Vernon in our car with no lights of any kind and it was getting dark. A big thank you to Henry, Tony, Brad, and Tommy. We are n our 70’s and she definitely was putting us in an unsafe position. Jessica get a job where you dont have to deal with the public! More