Foundation Kia of Wichita Falls - Service Center

Quick service and easy to work with. My service representative was courtesy and kind as well. My service representative was courtesy and kind as well. More

Great service from Tommy the service advisor He was very helpful and knowledgeable Everyone friendly very helpful and knowledgeable Everyone friendly More

The only good review is that there is a new service advisor and he promises he will take care of our ongoing problems. His name is Tommy Gonzalez. He is very polite and we believe he will keep his word advisor and he promises he will take care of our ongoing problems. His name is Tommy Gonzalez. He is very polite and we believe he will keep his word. Jessica is the rudest person we have ever met. She does not care about after sale service. Definitely needs training in personal relations. Will not look you in the eye as she is lying to your face. We are working with Brad Rogers, Tommy Gonzalez, and Tony White. We never want to have any dealings with Jessica again! She needs to work from home. Henry Broadus was the person who is the deciding factor in trading with Foundation when the time comes. We were left in the waiting room 4 hours with no way to get anything to eat He was responsible for getting us a loaner. It was Jessicas place and she informed us we could not have one. She was sending us back to Vernon in our car with no lights of any kind and it was getting dark. A big thank you to Henry, Tony, Brad, and Tommy. We are n our 70’s and she definitely was putting us in an unsafe position. Jessica get a job where you dont have to deal with the public! More

When I went to pick up my new car it was dirty and it had plastic stickers in several places plastic stickers in several places More

I’m writing the required minimum of fifteen words so that I can press next. I can press next. More

Great service got my vehicle back on the roy timely kept me informed on what they were doing. me informed on what they were doing. More

Great service from Foundation Kia. Our service attendant Candis did an excellent job keeping us informed and was also very kind. Our service attendant Candis did an excellent job keeping us informed and was also very kind. More

Wonderful service, I felt very comfortable in my decision to bring my vehicle in for service there and my service rep was great Mrs Kocks decision to bring my vehicle in for service there and my service rep was great Mrs Kocks More