Foundation Kia of Wichita Falls - Service Center

Kristi was very courteous and helpful. She went above and beyond to provide the best service. You can tell she truly cares about her customers. She went above and beyond to provide the best service. You can tell she truly cares about her customers. More

They got me the key quickly, but a spare shouldn't cost $250 plus, so I went on without it. I am sure the guy on e-bay appreciated the vicarious business he got from us. As for whether the codes were che $250 plus, so I went on without it. I am sure the guy on e-bay appreciated the vicarious business he got from us. As for whether the codes were checked for our check engine light, well you didn't mention it and we didn't remember to ask. More

Foundation Auto in Wichita Falls is absolutely the best dealer I have ever been to. I have had nothing but the best experience with the sales staff when buying a car and the service staff when taking my ca dealer I have ever been to. I have had nothing but the best experience with the sales staff when buying a car and the service staff when taking my car in for scheduled maintenance. They have the best people and they are honest! When it comes to customer service, no matter what, they set the bar and can’t be beat. More

Kristi was great! So friendly and gave me updates throughout my wait and answered every question I had! So friendly and gave me updates throughout my wait and answered every question I had! More

It was a good experience. Tommy was very professional and courteous as well as the rest of the staff. Tommy was very professional and courteous as well as the rest of the staff. More

Tim Brillhart made our experience! From the moment we started our buying process until we signed the paperwork our experience was top notch. He assisted us after the purchase and has From the moment we started our buying process until we signed the paperwork our experience was top notch. He assisted us after the purchase and has stayed in contact with us. Thank you KIA. More

The staff was very helpful and got us in and out same day. I will definitely be coming back to them. They kept us updated on my car. day. I will definitely be coming back to them. They kept us updated on my car. More

Experience was exceptional! I received great service, and everyone was very thorough friendly. Absolutely wonderful! I received great service, and everyone was very thorough friendly. Absolutely wonderful! More

Appointment was on time…Estimated time for accomplishing Re-calls was in a timely manner… Re-calls was in a timely manner… More

I was told I would be contacted when the parts came in for my Sorento, a week later I called for an updated and I was transferred to my service rep, I left a message and waited for a call back. I called a for my Sorento, a week later I called for an updated and I was transferred to my service rep, I left a message and waited for a call back. I called again a few days later and the same thing. I left another message and no call back. Now we are another week and I called again. This time I asked if the parts to my vehicle had come in. The lady that answered the phone informed me that the last part had come in on Friday. I asked if I could speak to someone else to schedule a time to come in since I can't get ahold of my rep. I was transferred and got another voicemail. I left a message and nothing. It is now going to be Friday again and nothing! No returned phone call and all the parts have been in for a week now. More