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Foundation Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
180 Reviews

180 Reviews of Foundation Kia of Wichita Falls - Service Center

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February 18, 2025

Good service fast and efficient I will be back service advisor great service and technician also More

by alexf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Kansas was the best salesman i had in long time thanks Kansas for the car More

by olneycubsbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivana Denham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Had a really long wait time to check in - Had to search find someone for help. More

by kc5gxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Service was timely and Tommy Gonzales kept me updated throughout the whole day experience. He takes great care of the customer and ensures their satisfaction. More

by hollidollibaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I bought my Kia Sorento from Foundation several years ago. Service has always been exceptional! More

by robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupiano
January 20, 2025

Great experience all around! Service was gmdetailed and the description of everything they recommended was very detailed from the service tech. More

by bigjosh198625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine
Jan 27, 2025 -

Foundation Kia of Wichita Falls responded

Thank you for your feedback! We’re thrilled to hear you had such a positive experience and that our service team provided clear and detailed recommendations. We’re always here to ensure your vehicle gets the care it needs, and we appreciate your trust in us!

January 14, 2025

Poor communication. Same problems over and over. Working with them and having them work with the extended warranty company was a challenge. Kia does not stand behind the More

by Quality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Tommy is always great! Communicates well and does everything he can to get me back on the road. Unfortunately, my telluride is simply falling apart… but that isn’t his faul More

by Cassandra Barraza
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Hungerford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Good experience and quick oil change and rotation. Prompt and friendly, I will return for the next service. More

by cellisellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The gentleman that serviced our vehicle was very knowledgeable and professional and they completed the service quickly and efficiently. All the staff was very friendly. More

by JZDONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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