Foundation Kia of Wichita Falls

Service took a bit longer that I would have liked, but parts weren't immediately available so that takes time. parts weren't immediately available so that takes time. More

I have written one review today. Cory was the best service writer that I have had. I was not impressed previously so this time was refreshing. thanks It makes life difficult to be Cory was the best service writer that I have had. I was not impressed previously so this time was refreshing. thanks It makes life difficult to be without a car but he quickly offered to have someone pick me up. More

This is based completely off the service center and the horrible time I had with them. Bought a 2023 Kia and took it in for a routine 6,000 mile check up and a check engine light. It took 7 WEEKS to get th horrible time I had with them. Bought a 2023 Kia and took it in for a routine 6,000 mile check up and a check engine light. It took 7 WEEKS to get the vehicle back. They didn't know if the the decision would fix the problem but so far it seems to have. We made 2 car payments and 2 payments for Insurance for a vehicle that we didn't even have. The vehicle set in the lot with all the rest of the Kia's They didn't have a loaner car so I had to use/get one on my own. Wouldnt do much more than state they don't have any loaners. They offered to fill my tank up with gas however I drive for work and it's not really any help to try to schedule or try to plan when I was going to get gas instead of basing my decisions off work and my schedule. Cory (my service advisor) did the best he could for what he was given They had 1 Kia tech to work on all the Kia vehicles Naturally they were backed up and it was going to take a while. Not 7 weeks long there was another car with the exact same problem as mine (both brand new). It took them getting Kia's corporate support to help and a couple guesses later it might actually work (not holding my breath). The wife and I were looking about getting her a Telluride after this we ABSOLUTELY WILL NOT buy from them again. More

I wont buy a vehicle from anyone else! Treated me right and did good business Treated me right and did good business More

Bought a 2022 CERTIFIED used Kia K5. Mr. Marchese took care of everything! Will definitely recommend to our friends and family to buy their next vehicle here! Mr. Marchese took care of everything! Will definitely recommend to our friends and family to buy their next vehicle here! More

Clean,courteous extremely knowledgeable sales person. Very helpful with every aspect of the purchasing process Very helpful with every aspect of the purchasing process More

Jessica was great in communicating the status of the work on my car Thank you on my car Thank you More

They didn't seem to want my business. I'm looking for another KIA service center. I don't know if it was because I didn't buy my car there or what, but I didn't feel they wanted me there. I'm looking for another KIA service center. I don't know if it was because I didn't buy my car there or what, but I didn't feel they wanted me there. I think the service itself was very good, the customer service was not. More

We had a fantastic experience buying a vehicle from Ashton Jones. He made the process so simple, and got things done quickly. He was informative and answered all of our questions. We 100% recommend! Ashton Jones. He made the process so simple, and got things done quickly. He was informative and answered all of our questions. We 100% recommend! More

Jessica was awesome! I came to get one oil change and tires rotated and she explained if I got the 3 month package it would save me money so I did just that! I came to get one oil change and tires rotated and she explained if I got the 3 month package it would save me money so I did just that! More