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Foundation Kia of Wichita Falls

Wichita Falls, TX

4.6
343 Reviews

2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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343 Reviews of Foundation Kia of Wichita Falls

November 16, 2023

Great customer service, very knowledgeable sales people. Made for a great buying experience. I’ll definitely be back. More

by mitchelray0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randon Bean, greatest salesman ever.
Nov 16, 2023 -

Foundation Kia of Wichita Falls responded

We're delighted to hear that you had a great buying experience with our knowledgeable sales team and excellent customer service! Thank you for choosing us, and we look forward to welcoming you back.

November 14, 2023

It was very slow service as well as my car getting "lost". They thought my car was done then it wasn't. They tried to give me keys to a different telluride. After a few more minutes they "found" my ca More

by kndurbin19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna
Nov 16, 2023 -

Foundation Kia of Wichita Falls responded

We sincerely apologize for the inconvenience you experienced during your recent service. This is certainly not the level of service we aim to provide. We would like to address the issues you encountered, including the delay, the mix-up with the keys, and the cleanliness of your car. To rectify the situation, we'd like to offer an ozone treatment to eliminate any unwanted odors in your vehicle. Please contact Tamara, our service manager, at your earliest convenience. We appreciate your feedback and the opportunity to make things right. Thank you for bringing this to our attention.

November 14, 2023

Madison was fantastic. She worked with me from start to finish on the vehicle I was looking for. She was down to earth and made the whole process easy and stress free. Foun More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison
Nov 16, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Madison provided fantastic service and guided you seamlessly through the process. Our team at Foundation is dedicated to making car-buying stress-free, and we're delighted to have assisted you in getting into your new 2020 Jeep Compass. If you ever have further questions or need assistance, don't hesitate to reach out. Happy driving!

November 07, 2023

Everyone we spoke to was friendly. We worked with Casey and she was wonderful! Cliff was also great to work with! More

by mfreeman9
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey was wonderful! , Cliff Vallier
Nov 09, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for sharing your positive experience! We're thrilled to hear that everyone you interacted with was friendly. Casey and Cliff are indeed wonderful team members, and we're delighted they made your experience great. We appreciate your kind words and look forward to serving you in the future!

November 06, 2023

Front desk staff was super friendly and helpful. Service was quick and well done. Would recommend. More

by amandamelton09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel, Tony White
Nov 07, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that our front desk staff was friendly and helpful, and that you had a quick and well-done service experience. Your recommendation means a lot to us, and we're here to assist whenever you need us. Safe travels!

November 05, 2023

Everything was great i just absolutely love my car i couldnt have asked for a better salesman More

by starrjazzyblue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Migot, Ivana Denham, Alisa Findley, Carly Hanks, Lindsey Vandestreek, Tim Brillhart, Michael Mason
Nov 07, 2023 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear you had a great experience and that you absolutely love your car! Your satisfaction is our top priority, and we're pleased to have met your expectations. Thank you for your kind words, and we hope your new car brings you many wonderful journeys ahead!

November 03, 2023

Great Service in Great People great product made sure I was comfortable no pressure just super very nice people More

by EILEEN_VALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hanks , Cliff Vallier, Cory Esquibel, Brandi Lucero, Tony White
Nov 07, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our great people and products. We appreciate your kind words and look forward to serving you in the future.

October 31, 2023

Over all great service! ! Great staff and great atmosphere! You can bet I'll be back! More

by AllieD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Nov 01, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the fantastic review! We're delighted to hear that you had a great overall experience with our service, staff, and atmosphere. We look forward to welcoming you back in the future.

October 30, 2023

Everyone is very friendly yet maintains the appropriate level of professionalism. The MSU maroon shirts on the staff is a great touch. More

by wwgossom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Vallier, Cory Esquibel, Brandi Lucero, Tony White
Oct 31, 2023 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear that you had a positive experience with our team. Maintaining a friendly yet professional atmosphere is important to us, and we're delighted to know you appreciated it. Our MSU shirts are a way we like to support our community, and we're glad you like the touch. Thank you for your kind words, and we look forward to serving you in the future!

Nov 01, 2023 -

wwgossom2 responded

Service is great.

October 27, 2023

We were teamed up with Tom Migot and to say the least we were able to get right about asking price and in our brand new car the same day! Highly recommend! We love Kia AND Tom made our visit go smoothly! 10 More

by Destaniepereyra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Migot
Oct 31, 2023 -

Foundation Kia of Wichita Falls responded

We're delighted to hear about your smooth car-buying experience with us! Getting the asking price you wanted and driving away in your brand new car the same day is fantastic. Thank you for the recommendation, and we're pleased to have been a part of your journey. Enjoy your new Kia, and here's to many great adventures on the road ahead!

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