Back

Foundation Kia of Wichita Falls

Wichita Falls, TX

4.6
297 Reviews
Contact Dealership

2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

Directions

By Type

Showing 297 reviews

July 31, 2023

Cory was very professional and they took care of my car in a very reasonable amount of time. 😁 More

by becca.7777
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Aug 18, 2023 -

Foundation Kia of Wichita Falls responded

We're pleased to hear about your positive experience! It's great to know that Cory provided you with professional service and that your car was taken care of efficiently. We understand the importance of timely service, and we're glad we could meet your expectations.

July 29, 2023

Badly needs more technicians. Takes a week to get in for an oil change, 3 weeks for an appointment for an issue with brakes, Technicians that don’t know to watch for staggered whe More

by jharvey3177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben Romero, Heath Marsh, Cory Esquibel, Robert Goins, Jodi Byrd, Joe Hernandez
Aug 01, 2023 -

Foundation Kia of Wichita Falls responded

We sincerely apologize for the inconvenience you experienced during your recent visit to our dealership. We understand your frustration with the extended wait times and the issues you encountered with our service. Currently, we are in the process of hiring more technicians to ensure we can better accommodate our customers. We're glad to hear that our manager was able to resolve the warranty issue and provide you with a loaner car. However, we acknowledge that the turnaround time was still longer than expected, and we will strive to improve our efficiency moving forward. Your satisfaction is our top priority, and we would like to offer you a more positive experience in the future. If you have any further concerns or if there's anything else that needs addressing, please don't hesitate to reach out to Joe, our service manager. He will personally ensure that your needs are met promptly and to your satisfaction. Once again, we apologize for the inconvenience, and we thank you for bringing this matter to our attention. Your feedback helps us grow and improve, and we look forward to serving you better in the future.

July 26, 2023

Prompt and friendly service. Heath was friendly as well as the rest of the staff. More

by behernandez0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Jul 31, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the 5-star review! Our team works hard to make sure our customers have a great experience. If you need anything else in the future, please don't hesitate to reach out to Heath or the rest of the team.

July 25, 2023

Tom is a great person inside and out and I would always send people his way for a good friendship and deal…he worked with my 78 year old mother and was completely supportive and awesome More

by brigetvosburgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Migot
Jul 31, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for sharing such a heartwarming review! We're delighted to hear about your positive experience with Tom. If there's anything else we can do for you or your loved ones, please don't hesitate to reach out. Tom and the rest of our team are here to assist whenever you need us.

July 25, 2023

The staff and the sales people were very friendly and easy to deal with and was very helpful in helping us find a new car More

by jd_1267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric is new on the sales team but did a fantastic job...and Lindsey is also new but also done a fantastic job , Dwayne Jackson
Jul 31, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the positive review! We are happy to hear that our team was able to assist you and make it a friendly and easy car buying experience.

July 21, 2023

Tom helped me get my new car and was amazing! He made it easy and helped a lot and helped me get my window tint 10 out of 10 experience!! More

by Anastasiar422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Migot
July 21, 2023

We had been researching and looking for the right vehicle for several months. Had been to dealerships from Amarillo to Houston and a few in between. Had some okay experiences and a couple of not so good ex More

by wendy.ogorman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Romero, Tom Migot
July 21, 2023

Greeted promptly by Tom Migot , he was very friendly, listened to what we were looking for. We took a test drive, he continued to explain things about the car. Everything was wonderful! He has called and More

by mizb527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Romero, Cliff Vallier, Tom Migot, Dwayne Jackson
July 20, 2023

I had an amazing experience with Tom Migot and Foundation Kia. Honestly, I had a ton of fun! Who can say they actually enjoyed being at a dealership for 3 hours? Me!!! Thanks so much, guys!! More

by treblej117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Migot, Dwayne Jackson
July 20, 2023

Great man to have help me purchase my new car! Personality and business wise!!100% More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Migot, Dwayne Jackson