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Foundation Kia of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.6
298 Reviews
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2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 298 reviews

September 14, 2023

They didn't seem to want my business. I'm looking for another KIA service center. I don't know if it was because I didn't buy my car there or what, but I didn't feel they wanted me there. More

by paula.mcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
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Sep 15, 2023 -

Foundation Kia of Wichita Falls responded

I'm sorry to hear about your experience. Your feedback is valuable to us, and I apologize if you didn't feel welcomed. We genuinely value your business and appreciate your trust in us for servicing your vehicle. Please know that this is not the level of service we aim to provide, and we're committed to improving. If you decide to give us another chance, please ask for Tony White, our Parts and Service Director, and he will ensure you receive the exceptional customer service you deserve. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

September 13, 2023

Jessica was great in communicating the status of the work on my car Thank you More

by berendboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Bennett
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Sep 14, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the 5-star review! At Foundation Kia, our team works hard for you to have the best experience. We look forward to assisting you in the future!

September 06, 2023

We had a fantastic experience buying a vehicle from Ashton Jones. He made the process so simple, and got things done quickly. He was informative and answered all of our questions. We 100% recommend! More

by justinehohertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Jones
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Sep 13, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the 5-star review and the kind words! We are happy to hear that you had a great experience with Ashton. Enjoy your new vehicle!

September 01, 2023

Jessica was awesome! I came to get one oil change and tires rotated and she explained if I got the 3 month package it would save me money so I did just that! More

by Andy Favors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 13, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the 5-star review! We look forward to assisting you in the future!

August 31, 2023

Friendly, professional and on-time. Just a pleasant experience all around. Cory was fantastic. Went over the items serviced for my annual inspection PLUS he even double checked the tire More

by pander1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
Sep 14, 2023 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear about your 5-star experience with Foundation Kia's service department! Cory and the team take pride in delivering friendly, professional, and on-time vehicle service. Thank you for choosing us, and we look forward to serving you again in the future!

August 31, 2023

Everything was great! Good customer service and the car wash much appreciated. A very good experience. More

by SLMILL32
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
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Sep 14, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for the 5-star review! Our team at Foundation Kia is happy to hear you had a great experience while having your car serviced.

August 30, 2023

Great customer service! Heath and tech did great job in performing anti-theft software upgrade and replacement of under engine splash cover in a very timely manner. Thank yo More

by r0n_jtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician, who I'm not sure of his name., Heath Marsh
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August 30, 2023

Our sales person Tom was absolutely amazing! He worked his butt off to get me and my boyfriend the perfect vehicle! Foundation Kia has amazing and professional staff! We will definitely be recom More

by Ashley_renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tucker Jones , Cliff Vallier, Tom Migot
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Aug 31, 2023 -

Foundation Kia of Wichita Falls responded

Thank you so much for the positive feedback! We are glad you had a great experience with Tom. Enjoy every mile in your new Kia!

August 30, 2023

This was a great place to deal with! I appreciated the helpfulness of everyone there. More

by Dhumpert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mathews, Dirk Sachse
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Oct 11, 2023 -

Foundation Kia of Wichita Falls responded

We're delighted to hear that you had a great experience with us, and we appreciate your kind words about the helpfulness of our team—thank you for choosing us!

August 23, 2023

Dealerships always charge too much for services. Very disappointing when your check engine light comes on and you can't afford $160 to find out why. I have been servicing my car here ever since I bo More

by bella2011h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
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