Foundation Kia of Wichita Falls

Great service center. Performed oil change, tire rotation and returned my vehicle cleaned. Bought the plan, which is so far so good Performed oil change, tire rotation and returned my vehicle cleaned. Bought the plan, which is so far so good More

Excellent experience purchasing my vehicle, Lindsey Johnston great customer service, engaging and making the process rewarding. Thank You Johnston great customer service, engaging and making the process rewarding. Thank You More

The process was easy and Tom was great to work will. I enjoyed the process. I enjoyed the process. More

Brittany was very courteous and helpful. Service was done within an hour as promised. We thought we were missing the keys to the luggage rack and Brittany was helpful and called me back as p Service was done within an hour as promised. We thought we were missing the keys to the luggage rack and Brittany was helpful and called me back as promised. More

Quick service and super friendly employees. Candis was excellent at checking me in and asking question about my service needs! Candis was excellent at checking me in and asking question about my service needs! More

Everyone was very friendly and they took time with us even though it was late! even though it was late! More

The people are always pleasant and friendly! They let you know what is going on! They let you know what is going on! More

Service took a bit longer that I would have liked, but parts weren't immediately available so that takes time. parts weren't immediately available so that takes time. More

I have written one review today. Cory was the best service writer that I have had. I was not impressed previously so this time was refreshing. thanks It makes life difficult to be Cory was the best service writer that I have had. I was not impressed previously so this time was refreshing. thanks It makes life difficult to be without a car but he quickly offered to have someone pick me up. More

This is based completely off the service center and the horrible time I had with them. Bought a 2023 Kia and took it in for a routine 6,000 mile check up and a check engine light. It took 7 WEEKS to get th horrible time I had with them. Bought a 2023 Kia and took it in for a routine 6,000 mile check up and a check engine light. It took 7 WEEKS to get the vehicle back. They didn't know if the the decision would fix the problem but so far it seems to have. We made 2 car payments and 2 payments for Insurance for a vehicle that we didn't even have. The vehicle set in the lot with all the rest of the Kia's They didn't have a loaner car so I had to use/get one on my own. Wouldnt do much more than state they don't have any loaners. They offered to fill my tank up with gas however I drive for work and it's not really any help to try to schedule or try to plan when I was going to get gas instead of basing my decisions off work and my schedule. Cory (my service advisor) did the best he could for what he was given They had 1 Kia tech to work on all the Kia vehicles Naturally they were backed up and it was going to take a while. Not 7 weeks long there was another car with the exact same problem as mine (both brand new). It took them getting Kia's corporate support to help and a couple guesses later it might actually work (not holding my breath). The wife and I were looking about getting her a Telluride after this we ABSOLUTELY WILL NOT buy from them again. More