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Foundation Kia of Wichita Falls

Wichita Falls, TX

4.6
311 Reviews
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2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 311 reviews

December 13, 2023

Eric was amazing to work with. He still answers my texts with any questions I have! More

by abernal59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 13, 2023 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear you had such a positive experience with Eric! 🌟 Our commitment to excellent service extends beyond the sale, and we're always here to assist with any questions you may have. Safe travels!

December 12, 2023

I cannot recommend coming here for service of any kind, in fact I'd advise caution in doing so. The Director of Service, Jessica, is the rudest person I've ever met. My family and I called ahead to get More

by Andrew K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Esquibel
December 12, 2023

Tim was amazing to work with. We had a complex puzzle piece and he got what we needed accomplished More

by JOECHELSEAWRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Dec 13, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that Tim provided you with exceptional service and successfully addressed your needs. If there's anything more we can assist you with, please don't hesitate to reach out. Safe travels!

December 11, 2023

I scheduled on line for one price, was charged $40 more. They won’t refund. More

by rsherilyn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi Lucero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Very up front about pricing. Alisa made the entire purchase easy and painless. She even showed my daughter how every feature in the car worked. She went above and beyond with her More

by hutsona33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisa Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Always eager to help and get you in and taken care of! ! The best of the best with customer service!! More

by babernathy1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Esquibel, Tony White
December 09, 2023

Very efficient and courteous to the customers. They need to order two parts for me and I’m hoping they will get back to me soon. More

by juliebarker1716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
December 08, 2023

Foundation Kia stayed in contact with me the entire time they had my vehicle. Everyone was professional and friendly. My routine maintenance was done and they were able to check on a recall. More

by Leonard940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Esquibel, Tony White
Dec 08, 2023 -

Foundation Kia of Wichita Falls responded

Thank you for sharing your positive experience with Foundation Kia! We're thrilled to hear that our team provided professional and friendly service while taking care of your routine maintenance and addressing the recall. We appreciate your trust and look forward to serving you again in the future. Safe travels!

December 07, 2023

Highly disappointed. .. $ 124.00 for an oil change, just not to void our warranty. REALLY? We were under the impression that we had free maintenance under our contract wit More

by sdavenport4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Clean, quick, affordable everything about the experience was smooth and seamless. I would go again for any service More

by cyhwang97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Esquibel, Tony White
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