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Foundation Kia of Wichita Falls
Wichita Falls, TX
298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 298 reviews
December 11, 2023
I scheduled on line for one price, was charged $40 more. They won’t refund. They won’t refund. More
by rsherilyn2
Verified Customer
December 11, 2023
Very up front about pricing. Alisa made the entire purchase easy and painless. She even showed my daughter how every feature in the car worked. She went above and beyond with her Alisa made the entire purchase easy and painless. She even showed my daughter how every feature in the car worked. She went above and beyond with her customer service. More
by hutsona33
Employees Worked With
December 09, 2023
Always eager to help and get you in and taken care of! ! The best of the best with customer service!! ! The best of the best with customer service!! More
by babernathy1971
December 08, 2023
Foundation Kia stayed in contact with me the entire time they had my vehicle. Everyone was professional and friendly. My routine maintenance was done and they were able to check on a recall. they had my vehicle. Everyone was professional and friendly. My routine maintenance was done and they were able to check on a recall. More
by Leonard940
December 07, 2023
Highly disappointed. .. $ 124.00 for an oil change, just not to void our warranty. REALLY? We were under the impression that we had free maintenance under our contract wit .. $ 124.00 for an oil change, just not to void our warranty. REALLY? We were under the impression that we had free maintenance under our contract with, Y'all. Not happy, at all. More
by sdavenport4
Employees Worked With
December 06, 2023
Clean, quick, affordable everything about the experience was smooth and seamless. I would go again for any service was smooth and seamless. I would go again for any service More
by cyhwang97
December 01, 2023
They don't call back. Manager Tony doesn't call back. They had my call and just to get update had to drive from Burk to find out status of repairs. Purchased auto there but Manager Tony doesn't call back. They had my call and just to get update had to drive from Burk to find out status of repairs. Purchased auto there but never again. More
by van parton
Employees Worked With
Cory Esquibel, Tony White
November 30, 2023
Candace was very pleasant and friendly. I'm disappointed that the original issue I brought the car in for was not resolved that day. Digital rear view mirror was malfunctioning and tech did I'm disappointed that the original issue I brought the car in for was not resolved that day. Digital rear view mirror was malfunctioning and tech did not appear to check himself- just ran it through diagnostics and I guess thought it was user error. Candace did go above and beyond to try to solve the issue once I was there to pick it up. More
by KAG1229
Employees Worked With
Candace, unsure of service technician
