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Foundation Kia of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.6
298 Reviews
Contact Dealership

2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 298 reviews

January 17, 2024

They were all super helpful. Hayden was great and they went above and beyond to help us get what we needed. More

by kassidyleamartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Andree
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Jan 18, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Hayden and our team were able to provide you with exceptional service and go above and beyond to meet your needs. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know.

January 13, 2024

Tommy and Cory are Awesome and very helpful , would definitely return back for future services. More

by broncosgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Cory
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Jan 15, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that Tommy and Cory provided you with awesome and helpful service. We appreciate your trust and look forward to serving you for any future needs.

January 11, 2024

Very friendly employees, was greeted in a very friendly matter and attending to as soon as I walked. Was given options and wasn’t sold something I didn’t like. Others force vehicle and extras and that defi More

by CHARLIZE73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Foundation Kia of Wichita Falls responded

We're delighted to hear that you had a friendly and positive experience at Foundation Kia! Our team is dedicated to providing excellent service and ensuring you find the right vehicle without any pressure. Thank you for choosing us, and if you ever need assistance or have any questions, feel free to reach out.

January 10, 2024

Y’all charged me $140 for an oil change and I was there for 2 hours More

by jessicasimpson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony White
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January 10, 2024

The initial sales process was overall great, but the after sales communication has been terrible. More

by RKNS_EMAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisa Findley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for sharing your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience at (866) 867-6656. Thank you for choosing Foundation Kia of Wichita Falls.

January 05, 2024

Quick service and easy to work with. My service representative was courtesy and kind as well. More

by j_chestnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony White
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Jan 10, 2024 -

Foundation Kia of Wichita Falls responded

We appreciate your kind words! Providing quick and easy service is our priority. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us!

January 05, 2024

From the moment I drive into the dealership, everyone was amazing. I never felt pressure to buy. I was simply supported. More

by ERICALJUDIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Kocks, Ashton Jones
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Jan 10, 2024 -

Foundation Kia of Wichita Falls responded

We're thrilled to hear about your positive experience! At our dealership, creating a pressure-free and supportive environment is a top priority. Thank you for choosing us, and if you ever need anything, feel free to reach out. Safe travels!

January 03, 2024

Very friendly, helpful and fine products! Our sales person, Eric, was the greatest! This is my fourth purchase here. More

by LEONHAMLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Mathews
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Jan 03, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for choosing Foundation Kia for the fourth time! We appreciate your loyalty and are delighted to hear about your positive experience with Eric. Our team is here for all your automotive needs. Safe travels, and we look forward to serving you in the future.

December 30, 2023

Great service from Tommy the service advisor He was very helpful and knowledgeable Everyone friendly More

by alexf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jan 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for taking the time to share your positive experience with Tommy and our team! We're delighted to hear that Tommy provided you with great service, and we appreciate your kind words about his helpfulness and knowledge. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you in the future!

December 28, 2023

The only good review is that there is a new service advisor and he promises he will take care of our ongoing problems. His name is Tommy Gonzalez. He is very polite and we believe he will keep his word More

by drholliday
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzalez, Henry Broadus 5 stars each, Cory Esquibel, Tony White
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Jan 02, 2024 -

Foundation Kia of Wichita Falls responded

We apologize for any inconvenience you've experienced and appreciate your feedback. We're committed to addressing your concerns and ensuring a better experience moving forward. Thank you for bringing this to our attention.

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