Foundation Kia of Wichita Falls

Best car dealership that I have ever dealt with. From beginning to end the process was handled with professionalism and ease. Entire staff is superb! I will definitely recommend to everyone I kno From beginning to end the process was handled with professionalism and ease. Entire staff is superb! I will definitely recommend to everyone I know. In fact, I will be purchasing another vehicle from this dealership in the very near future! More

The dealership stated a lowjack system was put on/charged by the dealership as an extra ad-on. They stated they could remove the lowjack, but I still was REQUIRED to pay for it. Lowjack was NOT required by m by the dealership as an extra ad-on. They stated they could remove the lowjack, but I still was REQUIRED to pay for it. Lowjack was NOT required by my bank. I asked several times about my 3.9% APR. I was told that I was approved for it and it was reflected in my initial number breakdown; however, this was not true. The APR had “accidently” been increased to 4.9% by, I’m assuming, the sales manager. Apparently this is some sort of trick to get me to buy the extended warranty on the back end. They then change the APR back to 3.9% and my monthly payments wouldn’t seem to change much. ??? When I got to financing office, I picked a pile of papers up from a chair so we could sit down. and Dwayne, the financial consultant literally growled at me (NOT in a joking way). He told me that he likes his papers in a certain spot. Maybe he was upset because we figured out the change in APR or maybe he was just having a bad day. But at that point I decided I would buy my extended warranty elsewhere. Alisa was very friendly, informative and helpful. Online shopping at this dealership was easy. I liked the fact that there was pictures and video of the actual car on the website, not just stock photos. There was good follow up on the phone calls. They did provide me with the amount I was asking for for my trade-in. That was a plus. More

The service was fast and well done. Foundation have tremendously improved over the last one year. I can only wish that they maintain their level of service that I have experienced latel Foundation have tremendously improved over the last one year. I can only wish that they maintain their level of service that I have experienced lately. Tommy knows the job and I consider his the best man for the job More

Bailey Loyd was AMAZING! The whole team was awesome and very understanding Dewayne made it painless, will definitely be back to do business and highly recommend foundatio The whole team was awesome and very understanding Dewayne made it painless, will definitely be back to do business and highly recommend foundations Kia and Bailey! More

Was fast and easy. Eric helped us get straight to the point and wasted no time getting us out the door with a new car. Eric helped us get straight to the point and wasted no time getting us out the door with a new car. More

They made it very easy to purchase the vehicle we wanted considering we came from a different state. considering we came from a different state. More

Really great customer service. They went above and beyond to resolve my issue and get my car back to me quickly! They went above and beyond to resolve my issue and get my car back to me quickly! More

Very friendly cared about me did a good job taking care of the problem thanks care of the problem thanks More

This service center had excellent customer service. I arrived just a little ahead of time for my appointment and was out within 30 minutes. Very professional. I arrived just a little ahead of time for my appointment and was out within 30 minutes. Very professional. More