Foundation Kia

Oil Change - Appointment Made *****DON"T WAISTE YOUR TIME HERE***** First of all none of these employees walking around were wearing masks!!! No one is socially distancing thems *****DON"T WAISTE YOUR TIME HERE***** First of all none of these employees walking around were wearing masks!!! No one is socially distancing themselves. Yet when you book the appointment you as a guest are asked to where a mask? I booked an appointment almost 2 weeks out for an oil change at 8am. I arrived today at 7:50am. I was the first one their and asked how long an oil change would take. The guy said well I don't know like an hour to hour and a half. I said "really?!" just for an oil change. He then quickly changed his statement to say "oh I am sorry yes an oil change about 30 min" I thanked him and let him know that was good because I needed to get to work. He then proceeded to try to charge me $70 and I explained I have the warranty service. He pretended to look into his computer and then said "I am sorry yes you do, as part of your warranty you have a tire change and car wash." I told him I appreciated that but that I was in a hurry and just needed an oil change for today. At 9:15am!!! Yes 9:15 after 4 PEOPLE CAME AND HAD GONE, I went to the desk and asked where my car was. Another guy looked confused and said he'd be right back. At 9:30!!! YES 9:30am they said my car was almost done. AT THIS POINT I AM FURIOUS!!! How the xxxx does an appointment made oil change take over an hour and half? I finally get my car at 9:40am. The guy isn't wearing a mask and had ZERO respect for social distancing, and my car didn't have that oil service liner on the bottom or the wrapping on the seat like usual. I immediately felt that I had to sanitize my own car before driving off. I drive off get on the highway and realize they had left in some kind of service mode!!!! NOW I AM ON THE HIGHWAY AND CAN'T SET CRUISE CONTROL OR REALLY TEL MY SPEED LIMIT!!! Needless to say I will never go back and I am canceling my warranty and going to local oil change places around town that knows what Guest Service is. Thank you, More

Tia helped us find the 2020 Sorento SX we were looking for. She found out when it would be arriving at the dealership and we were able to get all the information on it and complete the purchase ahead of t for. She found out when it would be arriving at the dealership and we were able to get all the information on it and complete the purchase ahead of time. She found the answers to all of our many questions and she made our experience buying a car fun and easy! More

Great service by Medved Kia! Definitely appreciated the great service by Medved Kia. Medved was very flexible on adjusting service times. The service was done earlier than expecte Definitely appreciated the great service by Medved Kia. Medved was very flexible on adjusting service times. The service was done earlier than expected. And the charges were very reasonable. Excellent! More

Very friendly and knowledgeable. Very approachable to ask questions, Have had all service done at the dealership with no issues. Pleasure to visit. Clean and best of all snacks! questions, Have had all service done at the dealership with no issues. Pleasure to visit. Clean and best of all snacks! More

You guys are always very friendly and informative. I appreciate the extra time Daniel took to show me what was causing the problems with the AC in my car, and the steps needed to alleviate the issues. appreciate the extra time Daniel took to show me what was causing the problems with the AC in my car, and the steps needed to alleviate the issues. Consistently a great experience every time I bring my car in for service; your team always goes above and beyond which is greatly appreciated. More