Foundation Hyundai of Wichita Falls

This dealership lacks in communication as well as good service of a vehicle in need. My vehicle (2022 Hyundai Santa Cruz) broke down (Transmission with under 30k miles) here which my residence being 125 m service of a vehicle in need. My vehicle (2022 Hyundai Santa Cruz) broke down (Transmission with under 30k miles) here which my residence being 125 miles away from home. I got Hyundai Corporation involved and they are just as USELESS. It took Foundation Hyundai 25 days total to replace my transmission. With being lied to of various excuses to why they are delayed. the Transmission was shipped to them, and yet it still took them over 2 weeks to get the job done. I was told oh, 1 car is before yours (one week passed), then told several cars ahead of mine, etc. This place is very unprofessional in every aspect! The only reason I fould out my vehicle was back at the dealership here near me, was the Hyundai app. They did not tell me it was back, was never notified, then when I called my dealer herre they were even puzzled, asking why the vehicle was delived to them. It took them several people to locate the vehicle. We finally picked up the 2022 Hyundai Santa Cruz and sold it ASAP. These place needs to regroup, and actually do what is right for the customers, instead of misleading them with excuses. More

Love the friendly people there and they are quick to get things done, keeps you updated as they have your car things done, keeps you updated as they have your car More

Wonderful experience always, I been going there mainly for oil change and they do mandatory inspections along with detailed feedback and suggestions. Every thing is logical and timely. for oil change and they do mandatory inspections along with detailed feedback and suggestions. Every thing is logical and timely. More

Great customer service and friendly and knowledgeable personnel. A comfortable waiting area for wait time. Drinks and TV available during wait time. personnel. A comfortable waiting area for wait time. Drinks and TV available during wait time. More

Great service as always. Very much a team effort and Glenn and his team kept me informed all the way. Highly recommend! Very much a team effort and Glenn and his team kept me informed all the way. Highly recommend! More

Their employees are friendly. They have a nice waiting area with several amenities. Their service is great. They have a nice waiting area with several amenities. Their service is great. More

Easy getting a time,always willing to work with me on getting things done,excellent getting things done,excellent More