Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
587 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Brandi the service advisor was very professional and kept me advised every step of the way while my vehicle was being repaired. With my inability to pick up my truck the day it was repaired she arranged to me advised every step of the way while my vehicle was being repaired. With my inability to pick up my truck the day it was repaired she arranged to have it delivered to me. More
Called service dept around first part of August 2024 to schedule a recall service. The lady seemed in a rush and said they would call when parts arrived. Hung up before even getting a name and vehicle info schedule a recall service. The lady seemed in a rush and said they would call when parts arrived. Hung up before even getting a name and vehicle info. About 10 days later I called back and talked to Andrea. She took information and said as soon as she hangs up she will go find out what's going on and call me back shortly. That was about 4 days ago. I finally called Saturday and talked to a guy that took messages and explained to him to make sure they cancel out my service, which in all likelihood wasn't even scheduled to begin with. Their communication and knowledge on dealing with customers needs to be worked on. I'd recommend going elsewhere as far as service goes. More
Brandi was very helpful in getting our Jeep problem resolved, and kept us informed of the progress resolved, and kept us informed of the progress More
Great service great people. All smiling and willing to help you out. Truck was down for two weeks and they loaned me a very nice vehicle and didn’t mind that I had to put some All smiling and willing to help you out. Truck was down for two weeks and they loaned me a very nice vehicle and didn’t mind that I had to put some miles on it while I had the vehicle. More
If it weren’t for the fact that I have to drive two hours to the next nearest dealership for service, I’d bypass this place altogether. to the next nearest dealership for service, I’d bypass this place altogether. More
Very pleased with the help I received during my service with Foundation. Had a issue with a recall that was taken care of quickly and honestly. with Foundation. Had a issue with a recall that was taken care of quickly and honestly. More
The service i received was wonderful! Everyone was timely and courteous, from receiving my vehicle, keeping me updated, and the repair made to my satisfaction. In addition the waiting a Everyone was timely and courteous, from receiving my vehicle, keeping me updated, and the repair made to my satisfaction. In addition the waiting area was clean and refreshing! More