Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
587 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
My experience at this dealership was great! Everything went very smooth and they were prompt on getting my truck taken care of as soon as possible! Very pleased with how they do things over there went very smooth and they were prompt on getting my truck taken care of as soon as possible! Very pleased with how they do things over there More
Had vehicle maintenance performed. Maintenance was completed quickly. The exterior of my Sportage was washed and dried. I would highly recommend Patterson's service department. completed quickly. The exterior of my Sportage was washed and dried. I would highly recommend Patterson's service department. More
Excellent, fast, and smooth. Came from out-of-town with an appointment; got in, got out, flawless experience. Great service and friendly staff. Roomy waiting area with complimenta Came from out-of-town with an appointment; got in, got out, flawless experience. Great service and friendly staff. Roomy waiting area with complimentary amenities. More
My Kia The service is excellent on my new ride. Thank you Patterson's for helping me keep my Soul in perfect working order! The check-up and oil change were The service is excellent on my new ride. Thank you Patterson's for helping me keep my Soul in perfect working order! The check-up and oil change were exactly what it needed. More
I am very satisfied with the service department at Patterson's. They are very professional but also friendly and courteous. Heath always goes above and beyond on customer service. Patterson's. They are very professional but also friendly and courteous. Heath always goes above and beyond on customer service. More
Great customer service!! Very friendly staff no complaints from me. Great people to work with........keep up the great work Pattersons Stay safe and My God Bless you all! complaints from me. Great people to work with........keep up the great work Pattersons Stay safe and My God Bless you all! More
The staff was friendly and gave me updates on the the status of my truck, then showed me the problem offering to fix it the same day. When it looked like the truck wouldn’t be done by the time I needed i status of my truck, then showed me the problem offering to fix it the same day. When it looked like the truck wouldn’t be done by the time I needed it to head to work, a vehicle was prepared and set up for me to drive so I made it back to work on time. I ended up not needing to borrow a vehicle because the guys were able to finish the service. More
Always great customer service, joe cross goes above and beyond doing his job, all the service people are always friendly, would not trade anywhere else beyond doing his job, all the service people are always friendly, would not trade anywhere else More
Satisfied Joe Cross is the first person that actually gave me an answer that made sense additionally he followed through with it and after over a year of nobody Joe Cross is the first person that actually gave me an answer that made sense additionally he followed through with it and after over a year of nobody knowing what was wrong with it, it is finally fixed. My thanks to Joe Cross More
Service I had come in at the Dodge house on Thursday the 25th of July around 10:00 am to see if I could get oil change in my dodge ram pickup that I had purc I had come in at the Dodge house on Thursday the 25th of July around 10:00 am to see if I could get oil change in my dodge ram pickup that I had purchased at the end of April. Upon arrival at service dept. I when inside of the dept. where there were three men at desks. One looked at me at looked back down to continue to be on his computer without asking if I could helped. Finally another man sitting looked at me and stared and finally asked what do you need. I asked if I could get my oil changed and he said in about 3 1/2 hours. I said ok could I make an appointment for then. He took his thumb and pointed over his should and said you will have to go inside they don't make appointment. I had never been to that service dept. and really did not know the protocol for that dealership. I have been to the Patterson service dept. where I purchased my Buick Enclave in 2012 and always been treated very well. I am a little disappointed in service dept. More