Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
588 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
I am very satisfied with the work done on my vehicle. A special thank you to Joe, Lloyd and Amber in the service department for the very high quality customer service. special thank you to Joe, Lloyd and Amber in the service department for the very high quality customer service. More
Joe cross and the service parts department was amazing.I receive my car back in a timely manner.Ever one that I came in contact with was friendly and knowledgeable. receive my car back in a timely manner.Ever one that I came in contact with was friendly and knowledgeable. More
Recently was in for wheel alignment. Quick assessment showed there was a problem. However needed a part for camber adjustment the factory did not install. Jayne in service was good and did not charge me showed there was a problem. However needed a part for camber adjustment the factory did not install. Jayne in service was good and did not charge me full price for labor and part. However, I have known for years when wheels are aligned, the tire pressure should be checked and adjusted as needed for proper alignment. When I left the dealership and just a few minutes later, I checked the pressure with the tps on the car. Left rear pressure was at exactly what it was when I dropped it off, about 5 pounds lower than the others. Now I wonder if the wheels are properly aligned. The van does drive nicely and handles well, but is it exactly what it should be. You have friendly people but I do wonder about the capability of people you don’t see. More
Dealership seems clean and friendly. Communication was good, but the service center failed to repair my vehicle to my satisfaction. Starting problem was repaired, but engine light was not cleared and new good, but the service center failed to repair my vehicle to my satisfaction. Starting problem was repaired, but engine light was not cleared and new problem with engine roughness now occurs. More
Pattersons is a great place to buy a car. They are fair and are a class act. Henry Broadus sold us our car, and the service is great! We continue to have our Kia serviced at the dealership, and it is great and are a class act. Henry Broadus sold us our car, and the service is great! We continue to have our Kia serviced at the dealership, and it is great. More
Jayne was awesome, friendly, helpful! I received great quick service! First time coming to this WF location and was pleased with my service. Thank you! quick service! First time coming to this WF location and was pleased with my service. Thank you! More
While my service experience this time around was handled very well, that is not the "normal" for Patterson. More often than not I have issues with the service department. Further, their buying experience ha very well, that is not the "normal" for Patterson. More often than not I have issues with the service department. Further, their buying experience has become progressively worse over the years. My wife and I tried to buy a new Telluride from them a few months back, but the sales people were horrible and the credit department was even worse. We ended up buying a brand new Ford Edge ST from a different dealership. More
Had service work done. All was good. Left kia there. They brought me home. That was about 8 am. About 3 pm I called to see if car was ready and it was. From where it was setting, it was ready long ago They brought me home. That was about 8 am. About 3 pm I called to see if car was ready and it was. From where it was setting, it was ready long ago. They just never called to tell me it was ready. Glad I didn't have any pressing stuff to do out of the house. More
car was serviced quickly and all problems were addressed and We bought our vehicle from Kia and had some problems at start but they were resolved to our satisfaction and since then all service and contact has b We bought our vehicle from Kia and had some problems at start but they were resolved to our satisfaction and since then all service and contact has been very pleasurable More