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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
588 Reviews

588 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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October 24, 2020

So far Patterson is #1 in my eyes. From the first time I entered the lot they were on top of things and has continued to make sure my needs are met. Thank you Zack Baker (Hyundai sales representative) for m More

by TILLERY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Baker, Zac Ward
October 23, 2020

Did a good job. A salesperson that I know picked up my car and returned it to me. The only problem was they are grossly overpriced for changing out a cabin air filter. I let them do it this time but after More

by rdenow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayne Bean and Aaron Spalding
October 21, 2020

By far the best customer service experience I've encountered at Pattersons & I've been a customer for at least 10 years! The receptionist (can't remember her name) deserves every dollar she makes! More

by DW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Howell
October 13, 2020

Great customer service, kept me informed about what was going on with my car and when it would be finished. I used the shuttle service and didn’t have to wait and was at work early. Very impressed! Than More

by DEDEMCALISTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
October 12, 2020

The experience was smooth and simple. I look forward to recommending them to other people looking for new or used vehicles. The staff are friendly and professional. More

by ADMBARNES85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Bradford
October 11, 2020

Always outstanding. Will never go anywhere else. Quick and speedy service. Coffee and water is a very nice amenities. I appreciate everything they do to help me. More

by AMBA3002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Ward
October 08, 2020

Always friendly service reps and they take care of your needs quickly. I use them for all my service needs. Provided a ride for me to get where i needed to be while they serviced my Ram 2500. More

by billmac6921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Ward
October 08, 2020

The work was completed as scheduled. The service advisor was courteous and helpful. He greeted me promptly. He wore a mask throughout and escorted me to my car when service was complete. However, I did n More

by MELVINATBURK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Ward
October 07, 2020

Quick service on my RAM 1500 and friendly advisor and staff all around. A comfortable waiting area that is clean and has fresh coffee and water while I waited. Also fast free WIFI is a plus. Highly re More

by MIKEOATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jones
October 06, 2020

Relatively fast servive and Jani answered additional questions,we had about tire pressure and computer message operation. The entire staff was clean, professional and friendly. Waiting room was clean. More

by KEVINMCONNORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jani
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