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Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
588 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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588 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
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December 24, 2020
They got to me really quickly when I needed something fixed! Great customer service and very friendly too. Thank you for everything couldn’t have asked for better help! fixed! Great customer service and very friendly too. Thank you for everything couldn’t have asked for better help! More
by COURTNEYLOU25
Verified CustomerEmployees Worked With
Zac Ward
December 21, 2020
I got my oil changed and a recall done and on the oil change they didn’t even fill my windshield washer fluid so I doubt they did the inspection that they normally do. I Will be back to this dealership f change they didn’t even fill my windshield washer fluid so I doubt they did the inspection that they normally do. I Will be back to this dealership for car maintenance. I was treated bad the service person over my car. I had a 44.00 coupon for a full synthetic oil change and I told him I wanted it and he still used a mixture oil then wouldn’t let me use my coupon from molar. More
by kayla.justin.kdd
Employees Worked With
I’m not sure, maybe James or Micheal. , Zac Ward
December 15, 2020
Another excellent service experience! Jayne is the nicest advisor I've ever dealt with! Sorry Joe Cross lol your second! From sales to service, you just can not beat the Patterson KIA Team! advisor I've ever dealt with! Sorry Joe Cross lol your second! From sales to service, you just can not beat the Patterson KIA Team! More
by SHAWNAHOWELL76
Employees Worked With
Brad Rodgers, Zac Ward, Mona Martin
December 14, 2020
Great service everytime!! The staff is always there to greet you. Car is always clean when they get done!! Will continue to get my service!! greet you. Car is always clean when they get done!! Will continue to get my service!! More
by bryana200056
Employees Worked With
Jayne Bean, Tim Howell
December 12, 2020
I am in a high risk category for Covid. When I called to make my appointment I asked about safety procedures. I was assured that all their service people wear masks. When I walked in the service office to c make my appointment I asked about safety procedures. I was assured that all their service people wear masks. When I walked in the service office to check in, not a single person had a mask on. I had to ask if they had masks and would they wear them. The office is a very cramped space. They complied but I could tell they were not happy about it. I will not be back. More
by david.faulkner
Employees Worked With
Joe Cross
December 11, 2020
Jayne B. Was the lady that helped us. She was awesome, friendly, professional, helpful!! She gave us a step by step of what was going to happen, gave a reasonable time frame and completed before time. Sho friendly, professional, helpful!! She gave us a step by step of what was going to happen, gave a reasonable time frame and completed before time. Showed us the waiting area and showed us the snacks and drinks. Went over everything they done, what the results were. She was amazing!! More
by slknight4488
Employees Worked With
Jayne Beam, Zac Ward
December 05, 2020
Everything went really quickly. They did a really good job. They answered every question I had. It was a really good environment. Everyone was nice and respectful. job. They answered every question I had. It was a really good environment. Everyone was nice and respectful. More
by NATHANINMON
Employees Worked With
Alisa Findley
November 25, 2020
Very good at communicating exactly what is going on. Nice waiting area. Friendly people. In and out fairly quickly on a recall issue. Very pleased waiting area. Friendly people. In and out fairly quickly on a recall issue. Very pleased More
by EILEENANGELTX
Employees Worked With
Zac Ward
