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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
616 Reviews

616 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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November 22, 2024

Honestly, the worst service I’ve experienced. After all the money spent and the work done, my jeep left in worse shape than it was before I brought it in. I was simply told there was nothing that More

by c_mccullar1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Honestly, the worst service I’ve experienced. After all the money spent and the work done, my jeep left in worse shape than it was before I brought it in. I was simply told there was nothing that More

by c_mccullar1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Friendly staff and expedited service, but a bit of confusion after receiving follow up email from the dealership saying we had “declined” a service that was never discussed with us More

by SUHUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
November 22, 2024

Was great so fast, and the guy Thomas was so nice with me and smile all the time, definitely I will be back. More

by Yarsara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Vandestreek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Herlehy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennon Kocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Friendly staff. Always receptive to questions. Good customer service that completes service or any work requested within the stated timeframe. More

by SUHUMP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

The dealership was friendly and helpful. They helped me with a ride home and picking me up when they were finished. I was very satisfied with their service. More

by billy_i_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Jacobs
November 14, 2024

Tammy was great keeping updated about my vehicle and my extended warranty information. Would use Fondation again…. More

by bobbyddeanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
November 13, 2024

The staff was very friendly and polite, got me checked in quickly service was done quickly and I was on my way in no time very impressed. More

by rd7648156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Everyone was friendly. Drop off was easy and went very smoothly. Tommy Gonzales was great. More

by ronald_almasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Showed up adlib without an appt and they took me in right away. Left my truck, someone took me home. Diagnosed the problem and fixed before end of business hours. A little expensive for a battery change but More

by DRC09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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