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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
587 Reviews

587 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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October 09, 2024

My service manager Tamara was excellent. ..Absolutely nice and professional. I'll recommend her to everyone. 👌🙏 More

by fardinfouladi12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Tommy did a great Job! ! Thank you for taking care of my Jeep. It running like it should. More

by jwjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Tommy was very helpful. It just took long for Chrysler to send the needed parts for warranty repair. More

by hpetrosian2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Arrived for my appointment and the folks got right on it, found the problem and had me on my way at a fair price. Very courteous, couldn't ask for more. Very pleased. More

by pfg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Short and to the point, Tamara and especially Tammy, exceeded my expectations. True customer service of the highest order! More

by txbeeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy ⭐️⭐️⭐️⭐️⭐️
October 05, 2024

Lacks good customer service, needs and repairs seem to not be a top priority, on two occasions waited over a year for repairs, one a warranty repair (which was never completed) and a safety recall repair. More

by guerrafam232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi Lucero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Xx. X x x x x c x x x cuz x x x x x More

by alohasevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The staff members are nice and professional. I wish there was more coffee but that's okay More

by harvey.golson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Dropped off a vehicle to get a recall done, was updated on the status as it changed. Excellent service and communication. More

by ryanahilton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy
September 29, 2024

Aweful treatment from salesman! Didn’t want to hear what had to say didn’t want to compare prices . More

by lex35805_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
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