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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
589 Reviews

589 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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April 07, 2021

The female Service writer was rude and unknowledgeable. She never smiled or said thank you. in fact i had a recall on my software or update but no time that day. She did not even try to make an appointment More

by CHRISSYALLISON1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac Ward, JAYNE BEAN
April 06, 2021

We had a wonderful experience with the service department yesterday. We called before coming in and they assured us they could get us in that day. We were in and out in a very timely manner and the staff was More

by lindseypeevey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAYNE BEAN
April 06, 2021

Michael is a courteous guy and he was very helpful. The wait time was not long at all for an oil change. All of the staff were friendly. More

by TONY.FLORES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHEAL JONES
April 02, 2021

Michael is a great guy and he was very helpful. The wait time was not long at all for an oil change. All of the staff were friendly. More

by BOYDDAVISIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHEAL JONES
April 01, 2021

Had the car for 2 weeks got the car back the service tech said everything is good on the car. Drove it less then 10 miles and started doing the same thing. I called them first thing the next morning was told More

by jacobjustice.jj
Recommend Dealer
No
Employees Worked With
MICHEAL JONES
March 30, 2021

Very timely and convenient. All staff very polite and efficient. I was on a tight time schedule and they were very accommodating as always. I will return. More

by strangea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAYNE BEAN
March 30, 2021

Service was good and I know they were backed up that day but my oil change took right at about 2 hours. No other complaints More

by moffett_dustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE CROSS
March 29, 2021

Had a great experience when bringing in my car for service. The work was done promptly and the employees were kind and helpful. Thank you. More

by KIMBERLYA.ZAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAYNE BEAN
March 28, 2021

My first oil change experience with the service department since purchasing my new Kia was commendable. The service rep was very courteous and friendly. He offered me drinks and snacks while I wait More

by MARINEJJ712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE CROSS
March 27, 2021

Excellent staff in the Service Dept. Michael Jones was very professional. Michael provided great customer service, helpful, knowledgeable and positive. All staff in the service dept are knowledgeable and More

by R.BRENTRODDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Ward, MICHEAL JONES, JOE CROSS, HEATH MARSH, JAYNE BEAN
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