Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
589 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
The female Service writer was rude and unknowledgeable. She never smiled or said thank you. in fact i had a recall on my software or update but no time that day. She did not even try to make an appointment She never smiled or said thank you. in fact i had a recall on my software or update but no time that day. She did not even try to make an appointment to follow up.. The service department did my service well. More
We had a wonderful experience with the service department yesterday. We called before coming in and they assured us they could get us in that day. We were in and out in a very timely manner and the staff was yesterday. We called before coming in and they assured us they could get us in that day. We were in and out in a very timely manner and the staff was so courteous, made sure we were comfortable and explained everything about our vehicle. Very easy experience! More
Had the car for 2 weeks got the car back the service tech said everything is good on the car. Drove it less then 10 miles and started doing the same thing. I called them first thing the next morning was told said everything is good on the car. Drove it less then 10 miles and started doing the same thing. I called them first thing the next morning was told to bring it in the following week. More
Very timely and convenient. All staff very polite and efficient. I was on a tight time schedule and they were very accommodating as always. I will return. efficient. I was on a tight time schedule and they were very accommodating as always. I will return. More
My first oil change experience with the service department since purchasing my new Kia was commendable. The service rep was very courteous and friendly. He offered me drinks and snacks while I wait department since purchasing my new Kia was commendable. The service rep was very courteous and friendly. He offered me drinks and snacks while I waited. The service was completed in a timely manner, and all my questions were answered. More
Excellent staff in the Service Dept. Michael Jones was very professional. Michael provided great customer service, helpful, knowledgeable and positive. All staff in the service dept are knowledgeable and very professional. Michael provided great customer service, helpful, knowledgeable and positive. All staff in the service dept are knowledgeable and approachable with any question or need you may have. Keep up the great work. More