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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
589 Reviews

589 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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April 30, 2021

Everything about this dealership is what a customer wants. Their people truly make the difference. They are a great team and always go the extra mile! Thankyou Patterson. More

by JIMMADISON96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HEATH MARSH
April 29, 2021

Friendly, got the job done faster than what was originally quoted when arriving and less then what they said it would cost to have the job done More

by jdcharlton96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HEATH MARSH
April 29, 2021

The service person was rude to my husband initially when we dropped the vehicle off. My husband was very upset. We were told to drop off the car yo be worked on so it can be sold. The service guy was mad an More

by MERRILEELONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Ward, MICHEAL JONES, JOE CROSS, HEATH MARSH, JAYNE BEAN
April 27, 2021

Very happy with the help I received in ordering my Telluride. Dates were changed frequently by manufacturer but Ruben and Ray kept me updated all the time. Communication was superb. I would highly rec More

by MTOMPKINS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Maldanado, Ruben Romero
April 24, 2021

Was a great experience and the tech was amazing he did a great job and worked fast and efficiently had a smile on his face even More

by DENNEYNEWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrie Johnson, Zachary Otto fletcher, Zac Ward
April 21, 2021

From the scheduling process to the completing the payment process, the service provided is always exceptional. I appreciate the updates during the process and the call to make sure everything was done correc More

by tdavisinac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE CROSS
April 19, 2021

I was Very happy with the experience! I am unhappy that I HAVE to write a comment with a certain number of words. Jayne Bean you did a fantastic job!!! Thanks so much!! More

by JEANT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAYNE BEAN
April 16, 2021

We had an appointment and left our vehicle all day and found out it needed a part and would call later to update.We called back 2 weeks later to bring it back and took another 2 days to fix because needed More

by DJS111651
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MICHEAL JONES
April 14, 2021

I travel. Have visited Jeep dealers in Idaho, Michigan, Kansas, & Texas for service. All have been great, but the people at Patterson are the best of all! I feel welcome, like family when I am at the dea More

by RetireeDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taryn? Service Desk Billing I'm bad at remembering names!, HEATH MARSH
April 07, 2021

I was very upset with the service department this last trip. I went in due to my car was not wanting to start. I had to ask the representative what had gone wrong instead of being advised of any issues. I More

by MAMACITA0124
Recommend Dealer
No
Employees Worked With
JAYNE BEAN
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