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Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
590 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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589 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
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July 21, 2021
No one answered the phone when I called. Twice.Then when No one answered the phone when I called. Twice. Then when I got there. Everyone was on the phone and I stood around for 5to 8 min waiting for someone No one answered the phone when I called. Twice. Then when I got there. Everyone was on the phone and I stood around for 5to 8 min waiting for someone to acknowledge i was there. More
by sashy1987
Verified CustomerEmployees Worked With
JOE CROSS
July 20, 2021
Bought a used truck back in January 2020, also bought the extended warranty . Definitely feel like I was misled on what the warranty covered and would not purchase another warranty, or recommend Family of f extended warranty . Definitely feel like I was misled on what the warranty covered and would not purchase another warranty, or recommend Family of friends to do so either. Very disappointed in that aspect, overall the service dept has been good on most things. More
by KIRK.BOWLES
Employees Worked With
Brad Rodgers, Henry Broadus, HEATH MARSH
July 19, 2021
I stopped in at Patterson Dodge Ram Jeep ,for a inspection ,they got the inspection done,and I was in and out in less than 45 minutes,best experience ,polite employees inspection ,they got the inspection done,and I was in and out in less than 45 minutes,best experience ,polite employees More
by tomshirey523
Employees Worked With
HEATH MARSH
July 19, 2021
This is one dealership that can be trusted. We bought our 2019 Jeep from them and we love it! They also do our maintenance on it. The salesmen are nice and the mechanics that service our Jeep are the b our 2019 Jeep from them and we love it! They also do our maintenance on it. The salesmen are nice and the mechanics that service our Jeep are the best! Thank you! More
by LADY_ANN48
Employees Worked With
Bruce Whitfield (Sales), Zac Ward, MICHEAL JONES, JOE CROSS, HEATH MARSH, JAYNE BEAN
July 17, 2021
Very helpful and explained everything i needed to know that was going on and gave me tips and options for what was also needed at the time. that was going on and gave me tips and options for what was also needed at the time. More
by MICHAELMCWHORTER07
Employees Worked With
Michael Mason, JOE CROSS
July 14, 2021
Felt there was no thought to the work done at all . There was no need for me to drive down ffrpm Oklahoma No cleaning of the car Just not worth mentioning work done with Patterson! was no need for me to drive down ffrpm Oklahoma No cleaning of the car Just not worth mentioning work done with Patterson! More
by VERNONCLINIC
Employees Worked With
JAYNE BEAN
July 13, 2021
Always friendly and courteous. Always but from Patterson Auto. They care about their customers. The service department is always fast and friendly. Great experience with Patterson’s. Auto. They care about their customers. The service department is always fast and friendly. Great experience with Patterson’s. More
by NATIVECHIC63
Employees Worked With
JOE CROSS
July 11, 2021
This dealer knows customer service!! They helped me out over the weekend as I was kind of stranded due to recklessness of a mechanic at my local dealership at home and these guys went above and beyond to m over the weekend as I was kind of stranded due to recklessness of a mechanic at my local dealership at home and these guys went above and beyond to make sure my issue was fixed and I could make it home safely!!! kudos to Marvin and his staff from a very appreciative veteran!!!! My next vehicle will be from them!!!Sara T. More
by Sara T
Employees Worked With
Marvin White
July 10, 2021
I didn’t feel very comfortable with Ruben but had a great experience with Alisa and with McDorman who helped me in finance department! Really appreciate their help. Hate that it took forever to get my car bu experience with Alisa and with McDorman who helped me in finance department! Really appreciate their help. Hate that it took forever to get my car but it was out of their control. More
by COURTNEYOMEALEY
Employees Worked With
McDorman, Alisa Findley
