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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
616 Reviews

616 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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December 08, 2024

Took our Ram in for a recall and they took care of it in a timely manner. Also had our oil change and tire rotation done at the same time. Foundation is always super friendly and very professional. More

by PAMYT1952
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tammy Jacobs
December 08, 2024

Everyone was professional and help me get my vehicle fixed and even helped me save some money! Thank you Foundation More

by TEEXTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexus Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Called service guy 3x and left a message. Didn't get a call back. Called again to talk to service manager and left a message. Didn't get a call back. Took truck to four stars in Henrietta. Th More

by marckennedy3791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember there names
December 02, 2024

Kristi provided the best customer service I have ever received at this dealership in four years! Makes me feel like I received a good value for my money and I will return for the services she recommended More

by MICHAELHOELSCHER36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi is the best customer service agent at this dealership. I am disappointed to see that she is not on this list.
December 01, 2024

Called to follow up 2 separate times and got no response on a quote. Basically to order the parts regardless of whether the insurance would pay or not. More

by TSECORD
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Great service. Kristi was great.service dept very helpful and clean. Would recommend to others More

by terryjacobs9423tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupinio
November 27, 2024

Tommy, who works in the service department has the best personality, pays most attention to your vehicle and cares to get it taken care of the right way, the first time. He follows up with phone calls. He More

by Madelyn.collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Kristi Trupiano was my service advisor and she was awesome! She was very polite and knowledgeable about my truck. She also kept me updated throughout my appointment. I will definitely recommend your d More

by jessequintero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupiano
November 25, 2024

Great service experience with service personnel , outstanding and professional. Would recommend to anyone who has a problem with there vehicle. Tammy Jacobs was a pleasure to work with. More

by wilrox90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Jacobs !!!!
November 23, 2024

It’s a great place to bring your truck are car for service, and they will take good care of you. More

by jhjohnson1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.