Patterson Dodge Chrysler Jeep Ram Kia - Service Center

For the 2 years I’ve been going to foundation I have to say Kristi Trupiano was the absolute best advisor I have ever had she was very informative and every chance she had always kept me up to date on my v say Kristi Trupiano was the absolute best advisor I have ever had she was very informative and every chance she had always kept me up to date on my vehicle More

Brandi was polite, fast paced, and efficient. She explained everything thoroughly and made me feel welcomed! She explained everything thoroughly and made me feel welcomed! More

Brandi and Kristi did a great job scheduling and getting my request done. Highly recommend both of them. my request done. Highly recommend both of them. More

Communication is TERRIBLE! I took my jeep in over 4 weeks ago for recall. I was told to get my jeep that they ordered parts & it should be 3-5 days & they would call me. I wait I took my jeep in over 4 weeks ago for recall. I was told to get my jeep that they ordered parts & it should be 3-5 days & they would call me. I waited 2 weeks with NO communication. I called & after several attempts at calling & texting I FINALLY get a TEXT! Brandi said they don’t have parts & she would let me know. Another week goes by, nothing. I called 4 Stars in Henrietta and am taking it there tomorrow! Never again will I use or recommend Foundation to ANYONE! More

The service was great and fast as always, Tammy Jacobs in service is the best service is the best More

They took less time than was expected to complete the repairs needed to my truck repairs needed to my truck More

Kristi was extremely friendly and went out of her way to make sure we felt appreciated make sure we felt appreciated More

Worst customer service. Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dro Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dropped off my Jeep. I was told 3 days and was ready on day 22. More

Tammy in service department kept me informed on my truck. That was important to me. That was important to me. More

Brought my Chrysler Town and country van in due to driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered a lumbar switch with cable because I was told mine had a frayed wire that supposedly shorted out against a grounded metal point and blew the fuse. It took 14 days for the switch and cable to show up and be installed. Total bill was $ 500.00 + of which $ 350.00 was charged as labor to install a fuse and switch. Noted also when I got van home, the panel holding the switches was not resecured to the seat frame and floor mat was not reinstalled as requested. More