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Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
619 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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619 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
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May 24, 2023
Took my Ram 2022 1500 in for service booked online at $95.00 for oil change and rotation. When they were finished, the bill was $198.00. I asked for an explanation as i booked online with pricing. Oh, mu $95.00 for oil change and rotation. When they were finished, the bill was $198.00. I asked for an explanation as i booked online with pricing. Oh, must have been the wrong site. OK, how did you receive my information, and were ready with my info when i arrived. When i questioned the pricing, service said we offered you a 3 oil change deal for $205.00. Poor customer service at best. Gave me a discount, so $170.00 for an oil change and rotation. I was appalled to say the least. I will never be back with either of my vehicles. I will drive to Vernon or Henrietta before i ever go back. Please inform your customers of pricing before offering them the 3 oil change deal. I would have taken that instead a $198.00 oil change and rotation. More
by kurtkeck1960
Employees Worked With
Robert
February 28, 2022
My salesman Hennry Broadus period has taken care of me for years. I know I can count on him when I needed thank you Patterson. for years. I know I can count on him when I needed thank you Patterson. More
by BRIANSPLUMBING
Verified CustomerEmployees Worked With
Hennry Broadus., Brad Rodgers, Jaron Curry, Mona Martin, Ivana Denham, JOE CROSS
February 18, 2022
Awesome, fast and friendly service. Everyone always has a smile on their face when I bring my vehicle in and I’m always greeted and well taken care of! Everyone always has a smile on their face when I bring my vehicle in and I’m always greeted and well taken care of! More
by bradntinabyrd
Employees Worked With
JOE CROSS
February 15, 2022
I took my truck in for an oil change, they got right on it. They were fast and courteous. I had Henry, Brad and Zac come check on me to make sure I was being taken care of. it. They were fast and courteous. I had Henry, Brad and Zac come check on me to make sure I was being taken care of. More
by AMHOP127
Employees Worked With
Brad Rodgers, Henry Broadus, Zac Ward, HEATH MARSH
February 13, 2022
The service advisors are very cari f and ensure the customer is taken care of. Plus, the addition of snacks and drinks while waiting is nice. customer is taken care of. Plus, the addition of snacks and drinks while waiting is nice. More
by M. Wilson
Employees Worked With
JOE CROSS, HEATH MARSH
February 12, 2022
We have bought four cars at Patterson’s over the last 7 years and each experience has been amazing. Very friendly staff and great service. Will always recommend to anyone who’s in the market for a new vehi years and each experience has been amazing. Very friendly staff and great service. Will always recommend to anyone who’s in the market for a new vehicle! More
by VIZUETBRENDA
Employees Worked With
Dianira Romero, Michael Mason
