Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Service department, lack of communication and follow up on customer's vehicle. I had to go to the service department in order to get information, because no one would pick up the phone or I did not hear f on customer's vehicle. I had to go to the service department in order to get information, because no one would pick up the phone or I did not hear from them after a week. My truck was there for almost 3 months for a warranty fix. More

This dealership is very clean and the staff is very friendly. Only dealership I take my Ram to. friendly. Only dealership I take my Ram to. More

Foundation Ram emailed me two coupons for a Diesel oil change and $5 off a tire rotation. I had the diesel oil changed, fuel filter changed, and tires rotated. The services were completed. At the cashie change and $5 off a tire rotation. I had the diesel oil changed, fuel filter changed, and tires rotated. The services were completed. At the cashier counter, I was told by the service advisor that the service manager would only allow me to use the coupon for the diesel oil change and not the $5 off the tire rotation. I was confused because Foundation Ram emailed both coupons in the same email and both coupons was not expired. I was very angry did not understand why Foundation was cheap xxx me for $5. More

Excellent service and friendly staff. Online booking would be welcomed; other than that, the experience was great. Online booking would be welcomed; other than that, the experience was great. More

Jessica did a great job managing my truck. She even texted me when it was ready. Everything was done right. She even texted me when it was ready. Everything was done right. More

Always a great service experience. Jessica strives to take care of her customers and keeps you informed throughout the process. Jessica strives to take care of her customers and keeps you informed throughout the process. More

At wits end. .. what a struggle this has been. Four trips to Foundation to fix the same problem and now I have the 5th trip scheduled for this Tuesday. The warni .. what a struggle this has been. Four trips to Foundation to fix the same problem and now I have the 5th trip scheduled for this Tuesday. The warning light comes on with 48 hrs of leaving the shop the last 3 times. Really? As a current owner of 3 new cars that I've bought from Patterson's ... a 2018 Wrangler, a 2018 Fiat, and a 2020 Wrangler - I am quickly losing faith in what is Foundation. More

Service department will not return phone calls or texts. This includes the service manager. It is no wonder the service advisors won't communicate when the manager won't. This includes the service manager. It is no wonder the service advisors won't communicate when the manager won't. More

Corey was very courteous and very knowledgeable. Promptly performed the service needed and communicated all phases very well to me, so was well informed of the progress. Promptly performed the service needed and communicated all phases very well to me, so was well informed of the progress. More