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Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
587 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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587 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
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April 26, 2024
We're just RV traveling through from Kentucky. I did not have an appointment but was taken right in and serviced. Was only there about 30/40 minutes. Great service. I did not have an appointment but was taken right in and serviced. Was only there about 30/40 minutes. Great service. More
by SWH
Employees Worked With
April 25, 2024
Very quick to get my vehicle in. And quick to have a response to when it would be ready and the problem. And quick to have a response to when it would be ready and the problem. More
by crystaljacoba
Verified CustomerEmployees Worked With
April 25, 2024
Brandi hung up on me. I still have my lights issue and this is 4 th visit and still not fixed. I still have my lights issue and this is 4 th visit and still not fixed. More
by MJMOULDS
April 17, 2024
The service department has very informative and pleasant employees. Answered all my questions. Thank you employees. Answered all my questions. Thank you More
by texasbilly1964
Employees Worked With
April 11, 2024
My experience with jeep and getting a radio replacement was good and satisfying thanks to Tommy was good and satisfying thanks to Tommy More
by kerenrangel
Employees Worked With
April 10, 2024
I was told my transmission was failing. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I would assume someone would’ve checked the fluid, so what did they check and do the two hours I was waiting there for and paid $200 for? I had to book my hotel room longer and get a rental car and scamble to look for a way to get rid of my truck because I was told incorrect information. I’m not happy about the service. It took a long time to get the information on the truck to. I saw them drive the truck back and park it in the front and waited an hour or more to be told the results. I used to like this dealership to work on my truck when I was in town but with the new owners/mechanics I won’t be coming back. What did I pay almost $200 for? It was a waste of my time and money coming there. I don’t trust the mechanics there to not try to sell me on different parts that “need”/“should” be replaced. I want a refund. More
by JANICEMWILLIAMS85
Employees Worked With
Other Employees :
Don’t sure who I worked with but I pretty sure it was him. Low rating is due to my experience the past two times.
April 09, 2024
I needed a state inspection and they got me right in and finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspec finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspection to tell me about all the things I "should" do (aka sell me stuff). It was a simple and in and out job! I really appreciate that I can always count on them to be available, quick and professional for all my car servicing needs! More
by davisculture
Employees Worked With
April 08, 2024
They couldn't duplicate the issue after technician rode with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice More
by StaciK
April 07, 2024
Wow. I don’t understand how you can sell a car with no title. Took 6 months to get the title a tons of calls. The rudeness of some but I will say Brad was I don’t understand how you can sell a car with no title. Took 6 months to get the title a tons of calls. The rudeness of some but I will say Brad was good More
by Tarleton1998
Employees Worked With
Brad and Casey gill were great
April 03, 2024
They had the pickup for 6 months and told us everything was fixed and we were charged for the repairs. After we drove it home nothing had been fixed. We took it back, they kept it for 2 months this time an was fixed and we were charged for the repairs. After we drove it home nothing had been fixed. We took it back, they kept it for 2 months this time and fixed all the problems except the radio. We were told the radio was discontinued and we would not be receiving a refund for the new one we had been charged for. Biggest scam I have ever seen. This will be turned over to the Better Business Bureau. More
by MARKPO95
Employees Worked With
