
Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls
Wichita Falls, TX
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1,877 Reviews of Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls
Brought my Chrysler Town and country van in due to driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered a lumbar switch with cable because I was told mine had a frayed wire that supposedly shorted out against a grounded metal point and blew the fuse. It took 14 days for the switch and cable to show up and be installed. Total bill was $ 500.00 + of which $ 350.00 was charged as labor to install a fuse and switch. Noted also when I got van home, the panel holding the switches was not resecured to the seat frame and floor mat was not reinstalled as requested. More
Arrived for my appointment and the folks got right on it, found the problem and had me on my way at a fair price. Very courteous, couldn't ask for more. Very pleased. found the problem and had me on my way at a fair price. Very courteous, couldn't ask for more. Very pleased. More
Lacks good customer service, needs and repairs seem to not be a top priority, on two occasions waited over a year for repairs, one a warranty repair (which was never completed) and a safety recall repair. not be a top priority, on two occasions waited over a year for repairs, one a warranty repair (which was never completed) and a safety recall repair. Luckily vehicle did not have any major issues until repair was completed. More