Foundation Chevrolet & Cadillac - Service Center

It was great as usual We have dine business with Medved since the 1980's and only had one bad experience and Mr. Medved took care of it immediately. I have sent many referr We have dine business with Medved since the 1980's and only had one bad experience and Mr. Medved took care of it immediately. I have sent many referrals. More

Committed to excellent service I've had my new 2017 Cadillac in for two service appointments since getting it, and have had nothing but excellent service. Everything was known befo I've had my new 2017 Cadillac in for two service appointments since getting it, and have had nothing but excellent service. Everything was known before leaving, and my vehicle was ready when they said it would. More

Worst service department I have ever experienced The worst customer service. I dropped my vehicle off last night for a 8:30AM service, oil change; tire rotation; slow leak in a tire; correct a shor The worst customer service. I dropped my vehicle off last night for a 8:30AM service, oil change; tire rotation; slow leak in a tire; correct a short from the last airbag recall. Did not receive a call in the morning to let me know they has the vehicle and were working on it. Called around noon and was told all of the techs were at lunch, one of them would call me when they returned. Did not happen. Tried to reach the service department again, took 6 or 7 calls to the main number and a good 30 minutes just to get someone on the phone. Jason, where do I begin: no customer service skills; sarcastic; unhelpful; rude; I could go on. ‘ Getting nowhere with him asked for his manager; put on hold again for at least 10 minutes hung up again, called the main line and who do I get again? Jason, with a xxxx and bull story about how he was trying to find the manager. Note to Jason, if you have an unhappy customer on the line – putting them on hold for even longer is only going to make it worse! Finally spoke to Dan Hugg, explained the situation to him. I got the feeling that he really could not care any less. When I do finally get my vehicle back, I will never return to this dealership – even though I purchased an extended warranty through them when I bought the truck. I will try to get my money back and if not just eat the cost. No amount of money is worth the brain damage from the service department. I tried to give 0 stars, have to put add at least one - not a true score - 0 STARS! You have been warned.!! More

Joel and his "service team" do an amazing job. Joel thinks of your and treats repairs as if it was his own car! He has brought back my faith in Medved! Thank you Joel. Joel thinks of your and treats repairs as if it was his own car! He has brought back my faith in Medved! Thank you Joel. More

had to replace left tail lamp As busy and vehicles ahead of me, the service dept. (and Brian Anderson) knew that I could not drive my vehicle without taillights. Thank You, As busy and vehicles ahead of me, the service dept. (and Brian Anderson) knew that I could not drive my vehicle without taillights. Thank You, More

Service department cares! The service department never disappointments. I seen the department busy and I was able to get my car in for an oil change. Thank you team for taking The service department never disappointments. I seen the department busy and I was able to get my car in for an oil change. Thank you team for taking care of my car. More

Great Customer Service The Oil Change was done in a timely manner and the service department was very pleasant to work with. Thank you Med Ved Cadillac for being so graciou The Oil Change was done in a timely manner and the service department was very pleasant to work with. Thank you Med Ved Cadillac for being so gracious! More

ALWAYS Exceptional Customer Service. Thanks for caring. I could get my oil changed & tires rotated anywhere. I choose Medved Chevrolet Wheat Ridge because of the OUTSTANDING CUSTOMER SERVICE I ALWAYS receiv I could get my oil changed & tires rotated anywhere. I choose Medved Chevrolet Wheat Ridge because of the OUTSTANDING CUSTOMER SERVICE I ALWAYS receive. Knowledgeable, kind and patient. I love going to Medved for service on my Equinox. Also LOVE the coupons you mail. Thanks for all you do!!!! More

On time and fast service. I arrived early received my service and was on my way. The service writer was respectful and pleasant as always. The dealership is emmaculate I will c I arrived early received my service and was on my way. The service writer was respectful and pleasant as always. The dealership is emmaculate I will continue to use this dealership fir future purchases. More

FAST SERVICE it was a nice experience good service, the advisor took care of my schedule maintenance in no time , very friendly and courteous service department . it was a nice experience good service, the advisor took care of my schedule maintenance in no time , very friendly and courteous service department . very nice facility as well . More