Foundation Chevrolet & Cadillac - Service Center

This place is horrible. Go else where. We bought a used Cadillac Escalade 2023 with only 13,000 miles and had it towed out of my garage the very next day. That was on Easter Go else where. We bought a used Cadillac Escalade 2023 with only 13,000 miles and had it towed out of my garage the very next day. That was on Easter. It is the middle of July and the car has been in the shop numerous times since they are very rude. They barely work with you. More

There was quite a long wait when we went to pick it up, as the service department did not have it ready. There ware a couple of errors on the paperwork, which would have caused issues if they had not been as the service department did not have it ready. There ware a couple of errors on the paperwork, which would have caused issues if they had not been discovered. More

Does not call back when I have questions I've had my car for 5 months and my transmission already went out and the warranty did not cover all the expenses 😔 for 5 months and my transmission already went out and the warranty did not cover all the expenses 😔 More

Service Advisor Jeanine Evans addressed my concerns and objectives to return the Silverado 1500 (purchased at Foundation) to full operation after a catastrophic battery failure. This experience was totall objectives to return the Silverado 1500 (purchased at Foundation) to full operation after a catastrophic battery failure. This experience was totally successful. More

Marco provided excellent customer service. The technician was able to fix the few minor repairs of my truck couldn't ask for more. Great work!!! The technician was able to fix the few minor repairs of my truck couldn't ask for more. Great work!!! More

Fast friendly service. Jeanine Evans was great to work with. Foundation did a nice job servicing my truck. Thanks! Jeanine Evans was great to work with. Foundation did a nice job servicing my truck. Thanks! More

Anthony Smith my service advisor is excellent. He is very knowledgeable and explained everything regarding the service done on my truck. He is very knowledgeable and explained everything regarding the service done on my truck. More

I took my truck in because the radio randomly goes quiet until you change stations and they did not fix the problem. They told me it was possibly the amplifier. I said well why when you change the channel d until you change stations and they did not fix the problem. They told me it was possibly the amplifier. I said well why when you change the channel does ot work again. They said they would have to start there and we're going to order the amplifier, never heard back. More

I took it in for a recall. Everything was working fine when i took it in, the day after i got it back my engine light came on. I took it to my main mechanic now somethings wron Everything was working fine when i took it in, the day after i got it back my engine light came on. I took it to my main mechanic now somethings wrong with my Cadillac converter. I got it back worse then i took it in. BIG MISTAKE TAKING IT TO THEM! NEVER AGAIN! More

Simple oil change and tire rotation. Done in a reasonable amount of time and the service reps, Anthony in particular, was very professional and pleasant. Done in a reasonable amount of time and the service reps, Anthony in particular, was very professional and pleasant. More