Foundation Chevrolet & Cadillac - Service Center

Great Dealership and people! Always the best! Great service and clean dealership. 5 stairs always. Always the best! Great service and clean dealership. 5 stairs always. More

I come to this dealership for all of my services, but was very disappointed in what they were charging for changing one spark plug and that they did not even wash the truck the last couple of times of servic very disappointed in what they were charging for changing one spark plug and that they did not even wash the truck the last couple of times of service More

I should have come here first to check out the recent reviews, then I wouldn’t have been hoodwinked. Don’t trust the service department. I did, and they screwed me over. First, they did not install front reviews, then I wouldn’t have been hoodwinked. Don’t trust the service department. I did, and they screwed me over. First, they did not install front and rear breaks and rotors at the price they quote at the shop and in their emails, which is why I went there in the first place. That made me grumble, but I went with them anyway because I really needed the work done. I could let that slide. But, they installed my front pads incorrectly (verified by another shop that actually does quality work), which led to several months of squeaking breaks and damage to the new rotors they installed. They had the audacity to the. say that my “driving in the mountains” caused the break pads to not function properly (meanwhile, I haven’t gone into the mountains once since getting the new breaks), which damaged the new rotors and they quoted me at over $600 to replace those. I guess the 24-month unlimited mileage warranty is just a suggestion? Oh, and let’s not forget, they installed them improperly! But they would throw me a bone and take off the labor costs to install the new rotors, which I shouldn’t even need anyway with only 4 months and about 5,000 miles on these new ones. What garbage More

Fraud. Took my car in to foundation Cadillac, said it was under warranty. They provided me with an unrealistic quote and stated my warranty wouldn’t cover i Took my car in to foundation Cadillac, said it was under warranty. They provided me with an unrealistic quote and stated my warranty wouldn’t cover it. I called my warranty myself who said they would absolutely cover it. Picked up my car and brought it back a few days later when they stated part was received. Said it would be completed in one day, after 2 days went to pick it up. They would not release my car to me until I paid the deductible. Got to my car to find not only was the job not completed but they lied that it was. Manager came out and said they would take care of it. Two weeks later after I had to call the part magically appeared. Said it would be completed in one day. Two days later still not completed. I will be picking up my car, requesting my deductible refunded, calling warranty and taking to a new location. Roberto, while sweet, has absolutely no idea what is going on there. More

Jennifer kept in contact with me throughout the process of getting approval until the job was complete of getting approval until the job was complete More

I do not recommend service at Foundation Chevy in Wheat Ridge. Jason and service team performed poorly when attempting to service a new Chevy Tahoe. A failed engine part resulted in repeated visits, seve Ridge. Jason and service team performed poorly when attempting to service a new Chevy Tahoe. A failed engine part resulted in repeated visits, several inaccurate diagnoses, and ultimately a failed repair causing engine damage. The failed part was identified after a few visits. But found to be a common theme across the country. Thus, requiring us to wait on backorder. In the interim, I was advised to continue driving the vehicle despite significant engine strain and failed freeway performance. After 6 weeks, my original request for loaner vehicle was granted. However, I was subsequently yelled at by service manager for a misunderstanding between us, ironically due to his own mistake and lack of communication. After 2.5 months in total, the part arrived and they "repaired" the vehicle. Just to find out a few months later our new Tahoe's engine was now leaking oil. Needless to say, we took the corresponding repairs (thankfully covered under warranty) to a different dealership. More

Their happy friendly atmosphere is contagious. Excellent clean service. Come happy, leave happier and smiles. Excellent clean service. Come happy, leave happier and smiles. More