Foss Motors Inc
Exeter, NH
Filter Reviews by Keyword
By Type
132 Reviews of Foss Motors Inc
My Sales Rep Matt was very helpful every step of the way and we closed the deal and was able to drive my jeep home the very same day. Thank you to everyone at Foss Motors for making it a reality. and we closed the deal and was able to drive my jeep home the very same day. Thank you to everyone at Foss Motors for making it a reality. More
We saw a vehicle we liked. We where shown this vehicle and drove it. The time it took to complete this purchase was amazing and easy. Laid back and no pressure We where shown this vehicle and drove it. The time it took to complete this purchase was amazing and easy. Laid back and no pressure More
I see a lot of good reviews from customers on new car, truck sales but my experience with the Foss Motors Service department was not a good one. I had a tailgate sensor light on my Jeep Wrangler that woul truck sales but my experience with the Foss Motors Service department was not a good one. I had a tailgate sensor light on my Jeep Wrangler that wouldn't go off. I dropped the Jeep off and was surprised to receive a call a half hour later. The Service Admin. told me the technician found the problem which was a pinched wiring harness that cut thru some of the wires. Not so bad so far. However when I asked how much it would cost to fix it I was told $700!! I was very surprised to hear that amount for some crushed wires, but not knowing how bad it was I asked for the Service Admin. to send me a couple of pics of the damage and a breakdown of the costs. According to the Service Admin. this repair pictured would take a Certified Foss Technician 4 hrs. to repair. When I went to pick up my vehicle I talked to the Service Manager Ben to try to give him an opportunity to explain how this repair could possibly take 4 hrs. to repair. He could not and only confirmed what I knew that the wires would need to be stripped back, soldered and heat shrunk together. I will let you be the judge on the level of effort needed to fix this, but I plan on doing this repair myself this weekend and can guarantee you it will not take me more than an hour to do not close to the 4 hrs. quoted. Therefore, I'm writing this review to warn others to beware of Foss Motors Services Dept. who will gouge you on labor hours for service repairs to your vehicle. I will not be back there ever and do not recommend anyone else go there either. More
They went out of there way to accommodate us, by getting the exact car we wanted from another dealer. The whole process was great, will be back again in the future the exact car we wanted from another dealer. The whole process was great, will be back again in the future More
Rob Lane was great! I’m driving down south this week and he was able to help us find something safe and appropriate for me going to college in FL! I’m driving down south this week and he was able to help us find something safe and appropriate for me going to college in FL! More
So far my experience with Foss has been incredible. Josh has been awesome. When I arrived to the dealership Josh was juggling multiple customers and handled everybody patiently and professionally. He a Josh has been awesome. When I arrived to the dealership Josh was juggling multiple customers and handled everybody patiently and professionally. He answered all of my questions and had a plan for my concerns. I have purchased plenty of vehicles in the past, but this experience takes the cake. There was no pressure, no forcing it, no sales tactics. After the purchase a few minor things have come up and Josh got me right in to have them looked at, provided me with a plan and made me feel like my concerns were valid. Josh has answered every call and email and made this buying experience one worth remembering. Foss will be my first stop for any future vehicle purchases. More
Great Dealership with sales people eager to meet our wants and needs. We’re able to set us up in a new WL Grand Cherokee when no other dealers could get them. Pricing was excellent with no “added Market wants and needs. We’re able to set us up in a new WL Grand Cherokee when no other dealers could get them. Pricing was excellent with no “added Market Adjustment” and Scot went out of his way to make the purchase a smooth experience even to getting some third party ons done before the truck was delivered so we had one less worry. And kudos to the gentleman that did our paperwork and set us up with a great extended warranty, I think his name was Frank. Overall a great buying experience well worth our trip from Concord. Will definitely recommend Foss to my friends. More
Looking for a Jeep 4xe without a +$5000 "Market Adjustment" other dealers were charging...in addition to the window sticker price! I went through 4 other dealers first and walked away due to their Adjustment" other dealers were charging...in addition to the window sticker price! I went through 4 other dealers first and walked away due to their rip off markup trying to use the chip shortage to overcharge. Foss was the first dealer who honored the window sticker price online without ever mentioning a market adjustment so I decided to proceed. Foss was the most reputable dealer I dealt with and our sales person- Olivia has been awesome, she is very responsive honest and makes everything very convenient. Thank you Olivia! More